Contact Best Doctors Member Customer Service

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1. It complains that "Please fill out the following fields: [PreferredPhone]" but yet the phone field IS filled in! This is useless to me at a time when I may need it.

2. The registration process on this app needs to be fixed! It complains that a preferred phone must be selected, but there is no such field.

3. I would and have recommended this service to other co-workers.It asks me to fill out preferred phone number.

4. There is no preferred phone number field.

5. Other recent reviews have said the same.Best Doctors were very thorough and one of my primary doctors had previously prescribed a treatment that my insurance denied and said I had to try several others that didn't work.

6. Kept asking me to enter a preferred phone number.

7. Though the registration process on the app does need to be fixed, because many won't get passed it and will be frustrated and give up like I almost did.I can't even begin to tell you how frustrating it is to use this app.

8. I put my phone number in the phone number field.

9. Try to establish an account and before you can even log on it will tell you you haven't filled out (preferred phone) field, which do not even exist.

10. I will tell my place of work not to bother with this service.Putting the app together was easy once I got the hang of it.

11. It wants a preferred phone #.

1. Fix Best Doctors Member Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Best Doctors Member: Restarting the app will resolve most errors.
2. Update the Best Doctors Member App. Here is how:
   1. On Android goto PlayStore » Search for "Best Doctors Member" » Open Best Doctors Member » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Best Doctors Member » click "UPDATE".
3. Clear Best Doctors Member app cache: Clearing cached data will force your app to retrieve the latest data directly from Best Doctors Member servers.
   1. On Android, goto Settings » Apps » Select "Best Doctors Member" » click Storage » click "Clear Cache".
4. Check Best Doctors Member app permissions. If any of these permissions required to use your device's features are disenabled, Best Doctors Member might not work.
5. Uninstall and reinstall Best Doctors Member. If nothing else has worked, completely uninstall Best Doctors Member then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Best Doctors Member not working

2. Fix Best Doctors Member Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Best Doctors Member be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Best Doctors Member not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Best Doctors Member may not be able to connect to the Internet when running in the background.