Contact Doximity Customer Service

Why should I report an Issue with Doximity - Medical Network?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Doximity, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The tools you already use, conveniently in one place and designed to make your life a little bit easier. - Keep up with the latest clinical news in your specialty. - Send HIPAA secure faxes from anywhere.

2. Doximity helps over 1 million healthcare professionals take the friction out of everyday challenges that are unique to clinicians.

3. All healthcare professionals can use Dialer in the Doximity app.

4. Sign, date and annotate documents.

1. I would have given 5 stars except for the few times multiple calls needs to be made before a connection takes place (rare but still can be frustrating), and the fact when you want to just leave a VM, which is an option, it reverts to my own number which defeats the purpose of the work connected number.Great app 09/09- had to amend my review.

2. Very frustrating to either (choose one): have your ear starting and stopping other functions of your phone randomly OR have to manually deploy your lock screen at the start of the call and the unlock again in order to hang up.

3. As a solo practitioner, the app has been very useful for times when I cannot be in the office, enabling me to receive faxes, as well as make phone calls (which shows my office number on the caller id).

4. This could lead to critical mistakes or at least terrible confusion in medical care! The behavior varies depending on platform of the patient (Android vs iOS).App works great being a medical assistant and making lots of calls.

5. The iPhone version doesn't appear to have these issues, it seems like they wrote the app on the iPhone first and then ported it over to Android because it's really clunky.The recent update has ruined the app for phone call use.

6. The only issue I have encountered thus far is that I cannot go to a different app (such as my calendar) during a call without the call being disconnected.Great app, I love that they added the scan telephone # to the android version, but it is really buggy overall.

7. Third and veryThe upgrade to VOIP has greatly improved the experience; however it would be much better if the app simulated a phone by closing the touch screen (like your real phone does) when you put it up to your ear.

8. Second, sometimes while I'm in the middle of speaking with someone and another call comes through, instead of going to voice mail the phone will ring.

9. As before, I get an email with a list of articles, I click on a title, my phone asks me if I want to open it with one of my browsers or Doximity.

10. If you don't push just hard enough EXACTLY on the number, it won't register and since you can't touch anywhere in the number sequence to change it, you have to start over.This is a really good app for work purposes.

11. Developers: PLEASE fix the (beta) video feature: in my use, the video images are reversed (left-right): my own image looks like I am looking at a mirror (left is on the right and vice versa), and so is the patient's image.

1. Fix Doximity Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Doximity: Restarting the app will resolve most errors.
2. Update the Doximity App. Here is how:
   1. On Android goto PlayStore » Search for "Doximity" » Open Doximity - Medical Network » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doximity » click "UPDATE".
3. Clear Doximity - Medical Network app cache: Clearing cached data will force your app to retrieve the latest data directly from Doximity servers.
   1. On Android, goto Settings » Apps » Select "Doximity - Medical Network" » click Storage » click "Clear Cache".
4. Check Doximity app permissions. If any of these permissions required to use your device's features are disenabled, Doximity might not work.
5. Uninstall and reinstall Doximity. If nothing else has worked, completely uninstall Doximity then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Doximity not working

2. Fix Doximity Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Doximity be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Doximity not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Doximity may not be able to connect to the Internet when running in the background.