Contact PharmEasy Customer Service

Why should I report an Issue with PharmEasy: Doorstep Healthcare?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Axelia Solutions Private Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download the PharmEasy online medicine app now, the best health app in India, & make huge savings by ordering medicines online with attractive offers & discounts.

2. PharmEasy App is made in India and is a part of 4 crore+ families 👪 - For ordering medicines online & booking diagnostic health tests.

3. With huge savings on medicines & up to 60% off on other healthcare products & services, PharmEasy is more than just a quick medicine delivery app - it is your complete healthcare partner.

4. Book diagnostic tests online, including🩸blood tests, lab test online, full body checkup & other preventive health checkups.

5. PharmEasy is an online medicine delivery app, where you can buy healthcare products, OTC products, & medical equipment, and medicine online.

6. This healthcare, diagnostics, and medicine app lets you order medicines, including generic medicines, exclusively from third party licensed retail pharmacies.

7. Order medicines online & get it delivered to your home🏠in 24-48 hours* in select cities.

8. Book lab test and diagnostics health packages conveniently from home with PharmEasy labs.

9. With a simple health app download, you can take care of your family’s healthcare needs, that too with added discounts.

10. Just order, add to cart, and checkout. - Shop ayurvedic, ortho, medical devices, nutrition & supplements products from brands like Patanjali, GSK, Abbott, Accu-Chek, Omron, Dabur, Nestle etc.

11. PharmEasy offers medicines for chronic illnesses like diabetes, hypertension, asthma, arthritis, and heart disorders.

1. Very pathetic and delivery tym is too delayed.Every single time you guys don't deliver part of the order.

2. Waste of timeThey claim they are offering huge discounts on medicines in timely manner whereas your local chemist will give you more discount with free delivery within few hours or sometimes in less than an hour.

3. I wish they fix all this and continue to be very good online pharmacy app.I recently used the PharmEasy app to order some medicines and had a bit of a mixed experience.

4. Later via delivery partner come to know they do this type of tricks so that you order again with a delivery charge and they can earn more profit.

5. My order was initially delayed, which was frustrating as I needed the medication urgently.Hope they will able to deliver my order on next timeCustomer service of this app is really bad.

6. The product shows in stock and the order will be placed.

7. There is a clear gap between the data and the order status between the app and main pharmeasy database.I would rate zero if it was an option.

8. Why charge extra from the customer when ypu can't deliver and the worst part is that they mentioned that I had asked it to postponed which is a blatant lie.

9. Why can't the stock be checked at the time of placement? And the medicines that don't get delivered show that they are still in stock.

10. Cancels the order without any notification to the customer.

11. Delivered one and they updated it mentioning out of stock on the date of delivery.

1. Fix PharmEasy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PharmEasy: Restarting the app will resolve most errors.
2. Update the PharmEasy App. Here is how:
   1. On Android goto PlayStore » Search for "PharmEasy" » Open PharmEasy: Doorstep Healthcare » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PharmEasy » click "UPDATE".
3. Clear PharmEasy: Doorstep Healthcare app cache: Clearing cached data will force your app to retrieve the latest data directly from PharmEasy servers.
   1. On Android, goto Settings » Apps » Select "PharmEasy: Doorstep Healthcare" » click Storage » click "Clear Cache".
4. Check PharmEasy app permissions. If any of these permissions required to use your device's features are disenabled, PharmEasy might not work.
5. Uninstall and reinstall PharmEasy. If nothing else has worked, completely uninstall PharmEasy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PharmEasy not working

2. Fix PharmEasy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PharmEasy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PharmEasy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PharmEasy may not be able to connect to the Internet when running in the background.