Contact SMART Health Card Verifier Customer Service

Why should I report an Issue with SMART Health Card Verifier?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Commons Project to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The SMART Health Card Verifier app allows you to scan a SMART Health Card QR code to quickly verify an individual’s COVID-19 test or vaccination credential. • Verifies whether the SMART Health Card is valid (i. e.

2. A SMART Health Card is a digital or printed version of your vaccination history or test results, shared through QR Codes and issued by supported states, pharmacies, and providers.

3. If you have not been issued a SMART Health Card yet, please watch for news from your state or provider as many will be adding the SMART Health Card option in the coming months.

4. Businesses like bars, restaurants, schools, and live event venues can use this free app to validate SMART Health Cards upon entry.

5. NOTE: The Verifier app only scans SMART Health Cards.

6. Who is issuing SMART Health Cards that are verified by the app?

7. To be recognized as part of the CommonTrust Network, issuers must be confirmed as trusted entities and must issue verifiable credentials.

8. It does not scan paper CDC cards.

9. This registry is powered by the CommonTrust Network.

10. SMART Health Card Verifier is a service brought to you by The Commons Project Foundation.

1. On LG G7 AndroidOne on Android 11 it gets no location access while other apps do.I have this installed on both my android phone and iPad.

2. I suspect it won't work with non SMART compatible QR codes.Location access error keeps displaying.

3. My phone settings show that location permission has not been requested or denied.

4. Thank you for fixing it *Old review* It keeps giving me a Give the app location permission, but since it didn't show up in the LOCATIONS list, and didn't appear to ask for permission, I can't give it permission.

5. Now it complains that it can't use the location services, but according to the phone, it has neither requested nor been denied location access.

6. Delete!Location services error still comes up in v1.0.27. It works on initial install but once you shutdown the app and try to open it a second time, the error returns.

7. Also, there is a pop up window for location permission explaining how the app needs to monitor internet access.

8. It now only works on my iPad asking me to give permission for location.

9. Restarted both, and now both work! PAST ISSUE: Getting "no internet", but other apps have no such issue (such as this session on Play Store).

10. I have researched HELP for this issue, but have been completely unable to resolve the problem."Verification" depends on "unverified" human input by clerks/nurses/etc when they get around to it (with MyChart system at least).

11. When I go into the settings to give location permission, there is no ability to give location permission.

1. Fix SMART Health Card Verifier Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SMART Health Card Verifier: Restarting the app will resolve most errors.
2. Update the SMART Health Card Verifier App. Here is how:
   1. On Android goto PlayStore » Search for "SMART Health Card Verifier" » Open SMART Health Card Verifier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SMART Health Card Verifier » click "UPDATE".
3. Clear SMART Health Card Verifier app cache: Clearing cached data will force your app to retrieve the latest data directly from SMART Health Card Verifier servers.
   1. On Android, goto Settings » Apps » Select "SMART Health Card Verifier" » click Storage » click "Clear Cache".
4. Check SMART Health Card Verifier app permissions. If any of these permissions required to use your device's features are disenabled, SMART Health Card Verifier might not work.
5. Uninstall and reinstall SMART Health Card Verifier. If nothing else has worked, completely uninstall SMART Health Card Verifier then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SMART Health Card Verifier not working

2. Fix SMART Health Card Verifier Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SMART Health Card Verifier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SMART Health Card Verifier not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SMART Health Card Verifier may not be able to connect to the Internet when running in the background.