Contact The health care Customer Service

Why should I report an Issue with The health care?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of الرعاية الصحية to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Either separate the notifications based on the country or allow us to set what offers we want to hear about.

2. I do not want to hear about new openings and offers of other countries.. I'm being spammed daily with things that are unnecessary for me.

3. Not the services provided by the card.There have only 30% discount they are showing 80% i make this card This is not good 😡Can you describe me about this app? How we used in hospitals in riyadh.

4. This rating is based on the app itself.

5. Please do something about the notifications.

1. Fix The health care Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The health care: Restarting the app will resolve most errors.
2. Update the The health care App. Here is how:
   1. On Android goto PlayStore » Search for "The health care" » Open The health care » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The health care » click "UPDATE".
3. Clear The health care app cache: Clearing cached data will force your app to retrieve the latest data directly from The health care servers.
   1. On Android, goto Settings » Apps » Select "The health care" » click Storage » click "Clear Cache".
4. Check The health care app permissions. If any of these permissions required to use your device's features are disenabled, The health care might not work.
5. Uninstall and reinstall The health care. If nothing else has worked, completely uninstall The health care then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The health care not working

2. Fix The health care Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The health care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The health care not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The health care may not be able to connect to the Internet when running in the background.