Published by BayCare Health System, Inc

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Why should I report an Issue with HealthNav?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BayCare Health System, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HealthNav

1. HealthNav is a free app that lets you enter your symptoms and recommends the best place to go for treatment.

2. HealthNav Helps You Find the Right Care in the Right Place.

3. And we’ll even show you how to get there.

HealthNav Customer Insights

1. Wants to track your lication, record audio, and make calls.Everything about this app is great don't find anything difficult here and I wish to know more about this opportunity...Keeps closing after I use it and uninstalled it, won't use it anymore.Crashes i installed app and crashes all the timeit does not say my issues it only sends me to doctors information, i just want to know why, i don't want to go to the doctors office webmd gives me the name of issue after selecting symptoms.never opens keep saying unable to conect check your internet 😵easy to use.

2. It won't send an email so I can rest my password.Does not even open up.

3. This app and website doesn't allow be to reset my password.

4. I love this appBeen down loading updates for a week .

5. very convenient.

Steps to Troubleshoot & Fix HealthNav Issues

1. Fix HealthNav Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HealthNav: Restarting the app will resolve most errors.
  2. Update the HealthNav App. Here is how:
    1. On Android goto PlayStore » Search for "HealthNav" » Open HealthNav » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HealthNav » click "UPDATE".
  3. Clear HealthNav app cache: Clearing cached data will force your app to retrieve the latest data directly from HealthNav servers.
    1. On Android, goto Settings » Apps » Select "HealthNav" » click Storage » click "Clear Cache".
  4. Check HealthNav app permissions. If any of these permissions required to use your device's features are disenabled, HealthNav might not work.
  5. Uninstall and reinstall HealthNav. If nothing else has worked, completely uninstall HealthNav then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HealthNav not working


2. Fix HealthNav Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HealthNav be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HealthNav not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HealthNav may not be able to connect to the Internet when running in the background.

Reported Issues

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