Published by Frank Jia

contact Betterplate - Eat Healthy. Anywhere. Anytime. Chat with our AI-based Betterplate Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Betterplate?



characters left:

Why chat with our AI Betterplate Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Betterplate.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. If they can't do that right, do we really believe all the info is correct? In theory, it seems like a good idea for an app.this is a great app to see the best meals for eating out! even shows vegetarian and vegan options!A nice app but crashes all the time on galaxy S9.

2. I star my favorites, and they still do not appear on the home page.

3. It picks the same 4 restaurants I do not go to.

Steps to Troubleshoot & Fix Betterplate Issues

1. Fix Betterplate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Betterplate: Restarting the app will resolve most errors.
  2. Update the Betterplate App. Here is how:
    1. On Android goto PlayStore » Search for "Betterplate" » Open Betterplate - Eat Healthy. Anywhere. Anytime. » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Betterplate » click "UPDATE".
  3. Clear Betterplate - Eat Healthy. Anywhere. Anytime. app cache: Clearing cached data will force your app to retrieve the latest data directly from Betterplate servers.
    1. On Android, goto Settings » Apps » Select "Betterplate - Eat Healthy. Anywhere. Anytime." » click Storage » click "Clear Cache".
  4. Check Betterplate app permissions. If any of these permissions required to use your device's features are disenabled, Betterplate might not work.
  5. Uninstall and reinstall Betterplate. If nothing else has worked, completely uninstall Betterplate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Betterplate not working


2. Fix Betterplate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Betterplate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Betterplate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Betterplate may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!