Contact iTouch Wearables Smartwatch Customer Service

Why should I report an Issue with iTouch Wearables Smartwatch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AX Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wish I could have the old app back!!!! This app is a huge miss!Overall it is pretty good, only feature that I find useless due to how it is created to function is the Find My Device option, because it doesn't put out a noise to help you find your missing watch.

2. Watch will randomly tell me to "get moving" at random (even with that setting off, and while I'm moving.) It's a great idea if they could just get the bugs worked out.I got this watch for 3 weeks now and is quite happy when it does not disconnect itself.

3. The first time I just had to reset the watch then went into the app to disconnect the watch and add new device and it worked.

4. Now the 2nd time, did the same, even uninstall and reinstalled the app and the app would still not find the watch but my Bluetooth was able to see the device.

5. But I bought it mainly to track my steps and for the price, its alright.Thank you for your help with getting my watch connected to my phone.

6. I'm a bit of a data junkie, so allowing me to export a .csv file would be perfect.I like the new iTouch slim except that it constantly switches watch faces.

7. It needs to be able to make a noise in order to help in finding the watch if it's misplaced.

8. Since the new update my watch constantly drops messages, calls and weather connection.

9. I work at a High School so I rely on my watch for messages.

10. All it does is vibrate which is useless if in fact you were to misplace the watch.

11. I love my watch but this app is completely aggravating!!!! Makes me want to ditch my watch altogether.

1. Fix iTouch Wearables Smartwatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iTouch Wearables Smartwatch: Restarting the app will resolve most errors.
2. Update the iTouch Wearables Smartwatch App. Here is how:
   1. On Android goto PlayStore » Search for "iTouch Wearables Smartwatch" » Open iTouch Wearables Smartwatch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iTouch Wearables Smartwatch » click "UPDATE".
3. Clear iTouch Wearables Smartwatch app cache: Clearing cached data will force your app to retrieve the latest data directly from iTouch Wearables Smartwatch servers.
   1. On Android, goto Settings » Apps » Select "iTouch Wearables Smartwatch" » click Storage » click "Clear Cache".
4. Check iTouch Wearables Smartwatch app permissions. If any of these permissions required to use your device's features are disenabled, iTouch Wearables Smartwatch might not work.
5. Uninstall and reinstall iTouch Wearables Smartwatch. If nothing else has worked, completely uninstall iTouch Wearables Smartwatch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iTouch Wearables Smartwatch not working

2. Fix iTouch Wearables Smartwatch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iTouch Wearables Smartwatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iTouch Wearables Smartwatch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iTouch Wearables Smartwatch may not be able to connect to the Internet when running in the background.