Contact nib Health Customer Service

Why should I report an Issue with nib Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of nib Health Insurance to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Claim on the app, access health services online and enjoy rewards and discounts.

2. Download the nib App now for the quickest and easiest way to keep track of your cover, wherever you are.

1. But I STILL can't see if I am covered for a specific procedure... Total waste of time.Now when I try to make a claim and attach a receipt, the app says "files and media permission denied", but when I open the app permission settings it only lists "camera" and "telephone", but not "storage" or "files and media".

2. Very frustrating.Now when I try to make a claim and attach a receipt, the app says "files and media permission denied", but when I open the app permission settings it only lists "camera" and "telephone", but not "storage" or "files and media".

3. Now for some reason when I try to upload a picture to claim from file, I get permission denied.. I can access my file to upload for claiming and I never had that happen before.

4. service companies come up with for customer service applications.Update: Tried several times to upload still denied, but now again after updating app again .. it works and accepted my upload of file to claum.

5. Been trying to upload my claim for two (2) days.Purchased a policy and installed nib health insurance app yesterday, but I can't log in.

6. I have the latest version installed.The app fails to start in POCO M5 running Android 12.

7. Every time I enter my login details it send me back to previous screen and ask me for the same thing over and over again.

8. Changes on NIB's side cause you have to uninstall app and then re-install, except you only find this out when you need information out of the app... 20+ year NIB member.So many glitches in this app.

9. When I finally get into it after login once, it says "Something went wrong, trying in 10 seconds", and nothing happens.

10. Reinstalling the app and restarting the phone and clearing the cache didn't fix it.

11. Reinstalling the app and restarting the phone and clearing the cache didn't fix it.

1. Fix nib Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart nib Health: Restarting the app will resolve most errors.
2. Update the nib Health App. Here is how:
   1. On Android goto PlayStore » Search for "nib Health" » Open nib Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for nib Health » click "UPDATE".
3. Clear nib Health app cache: Clearing cached data will force your app to retrieve the latest data directly from nib Health servers.
   1. On Android, goto Settings » Apps » Select "nib Health" » click Storage » click "Clear Cache".
4. Check nib Health app permissions. If any of these permissions required to use your device's features are disenabled, nib Health might not work.
5. Uninstall and reinstall nib Health. If nothing else has worked, completely uninstall nib Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing nib Health not working

2. Fix nib Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make nib Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to nib Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, nib Health may not be able to connect to the Internet when running in the background.