Contact Clue Period & Cycle Tracker Customer Service

Why should I report an Issue with Clue Period & Cycle Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Clue Period Tracker by BioWink to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I wish that they had a free version of each mode, obviously not in depth because they've done away with that even for period tracking, it's just frustrating I've had to download other apps for pregnancy tracking.I really don't like being aggressively told my period is late when it used to just say something about "period due to start in X days." Still can't back up data.

2. Switching to a different app.As you can tell from other reviews, this was once one of the best period tracking apps out there! But it appears that recently they've began making their app more cumbersome to encourage users to sign up for Clue Plus (paid subscription).

3. I don't want to switch tracking apps, but this is no longer functional.I previously did not have an account and was still able to track my menstrual info.

4. You have to tap at least 6 different options (day, track, period, flow amount, track, and then hit save) just to track one day!!!! I don't track other symptoms anymore because it's so overwhelming to try to use this app.

5. The UI is not great anymore, the all white UI makes it very difficult to navigate the app on top of being able to find the phone control buttons on the bottom of the device.

6. + I used to have no trouble keeping track, but since they've been working on the update, it is a mess.

7. Multiple steps to log your symptoms, and then after all of that, no more analysis to actually view all of the things we're logging! I used to easily be able to pull up my symptoms and show my healthcare provider at a glance.

8. It's painfully obvious that post RvW being struck down in the US, Clue realized it had a captive audience since they're the safest app and we don't have any other alternative.

9. Logging on a physical calendar would be more convenient.Ive used clue for YEARS! From before birth control, to after, to now being pregnant.

10. And it absolutely does not align with Clue's previous privacy focus that led me to pick it as my menstrual tracking app.

11. My biggest issue is that I absolutely have to pay for the pregnancy mode and now I'm stuck with "your period is _ days late" instead of a cute thing about how big my baby is.

1. Fix Clue Period & Cycle Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Clue Period & Cycle Tracker: Restarting the app will resolve most errors.
2. Update the Clue Period & Cycle Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Clue Period & Cycle Tracker" » Open Clue Period & Cycle Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clue Period & Cycle Tracker » click "UPDATE".
3. Clear Clue Period & Cycle Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Clue Period & Cycle Tracker servers.
   1. On Android, goto Settings » Apps » Select "Clue Period & Cycle Tracker" » click Storage » click "Clear Cache".
4. Check Clue Period & Cycle Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Clue Period & Cycle Tracker might not work.
5. Uninstall and reinstall Clue Period & Cycle Tracker. If nothing else has worked, completely uninstall Clue Period & Cycle Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Clue Period & Cycle Tracker not working

2. Fix Clue Period & Cycle Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Clue Period & Cycle Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Clue Period & Cycle Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Clue Period & Cycle Tracker may not be able to connect to the Internet when running in the background.