Contact Alberta Health Services (AHS) Customer Service

Why should I report an Issue with Alberta Health Services (AHS)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alberta Health Services to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Check real-time wait times for emergency departments and urgent care centres in Calgary, Edmonton, Grande Prairie, Lethbridge, Medicine Hat, and Red Deer.

2. The AHS app keeps you in touch with the health resources and information you need no matter where you are.

3. Get quick access to information about emerging and important health topics.

4. Find and bookmark healthcare locations, programs, and services.

1. Well done!Since covid19 got into this app i can no longer go to the staff page to access my work program.... and I wrote the earlier statement some months ago... ahs get it together!!! We r supposed to be able to use our phones to access our emails and our other services... this is now November 1 and still no repair... is there a glitch in the program or are you all just trying to hide things from everyone? Without prejudice , ill will.. vexation.. or malice.. we just wish to use the direct programing.Since the update i cant get out of the tutorial.

2. Found several bugs in just minutes of use (eg: if you search with an empty field, it crashes) Only good for finding out wait times for emergency clinics, but otherwise, it does what google maps does but worse.This worked really well until the last update.

3. Getting rid of this app and going to attempt the website.Can't fine the app for parking in a emergency don't have money to pay and don't credit card this app is too hard it should be easier to use for every day people .... Not happy stress outdone need a ticket whom ever made this site.

4. It will show up in the predictive text in the search when I start typing the name, but not in the search results.

5. Android.Unfortunately, the app doesn't go past the fisrt few tutorial pages.

6. Useless app, can't get past the 6 pages of tutorial screens.

7. since then, it goes to the tutorials (6 pages) and doesn"t allow you to actually access the app.

8. When it was working, it was great.I want to get my blood tested Over 1100 results.

9. Really not thinking about every one's needs....Useless, new version will not work on my phone.

10. No way to get into the app.I open the app, and can not get beyond the tutorial at the start.

11. I hope the app developing team reads the comments and take a meaningful action.

1. Fix Alberta Health Services (AHS) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Alberta Health Services (AHS): Restarting the app will resolve most errors.
2. Update the Alberta Health Services (AHS) App. Here is how:
   1. On Android goto PlayStore » Search for "Alberta Health Services (AHS)" » Open Alberta Health Services (AHS) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alberta Health Services (AHS) » click "UPDATE".
3. Clear Alberta Health Services (AHS) app cache: Clearing cached data will force your app to retrieve the latest data directly from Alberta Health Services (AHS) servers.
   1. On Android, goto Settings » Apps » Select "Alberta Health Services (AHS)" » click Storage » click "Clear Cache".
4. Check Alberta Health Services (AHS) app permissions. If any of these permissions required to use your device's features are disenabled, Alberta Health Services (AHS) might not work.
5. Uninstall and reinstall Alberta Health Services (AHS). If nothing else has worked, completely uninstall Alberta Health Services (AHS) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Alberta Health Services (AHS) not working

2. Fix Alberta Health Services (AHS) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Alberta Health Services (AHS) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Alberta Health Services (AHS) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Alberta Health Services (AHS) may not be able to connect to the Internet when running in the background.