Contact adidas Running Customer Service

Why should I report an Issue with adidas Running: Run Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Runtastic to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. At the finish, even if you stand still, takes a while to get your phone out and press finish to stopIt was great for a while (except the voice that gives the data I want in all the wrong format, and it's not configurable because why not).

2. For example, if I added a 10.00 mile run, it would show 9.9 weeklyit's ok, but if you're like me, and you don't have a smartwatch, don't always plan your run exactly before you start, and maybe use a running belt to hold your phone, the UI is going to add 1.5-2 minutes onto your run.

3. I am just beginning to start running so I have very little experience with tracking apps but it came preloaded on my phone so I gave it a shot.

4. Doubtful it will get fixed, however, as the 'shoe mileage,' issue has been present for several, years.Edit: 2 stars since the latest UI changes.

5. Given how it interrupts often enough, and talks so slowly, this is annoying and leaves me to manually pause everytime it starts speaking (I listen to podcasts while running).Does what I want, not more.

6. I use it mostly for running but also use it occasionally in connection with other accuracy in order to keep track.

7. The tracking is in black so it's very difficult while moving to track where I've been and where I need to go.

8. It's a bit of a nuisance, having to go back and double check every run, to make sure shoe progress gets saved.

9. The screen while running is easy to read at a glance and can be customized for the information that is relevant to you.

10. I love the ability to track my goals and easily review my previous runs to see my progress.

11. You need to brighten up the picture and lighten or have an option to change the color of the track line I'm doing.

1. Fix adidas Running Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart adidas Running: Restarting the app will resolve most errors.
2. Update the adidas Running App. Here is how:
   1. On Android goto PlayStore » Search for "adidas Running" » Open adidas Running: Run Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for adidas Running » click "UPDATE".
3. Clear adidas Running: Run Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from adidas Running servers.
   1. On Android, goto Settings » Apps » Select "adidas Running: Run Tracker" » click Storage » click "Clear Cache".
4. Check adidas Running app permissions. If any of these permissions required to use your device's features are disenabled, adidas Running might not work.
5. Uninstall and reinstall adidas Running. If nothing else has worked, completely uninstall adidas Running then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing adidas Running not working

2. Fix adidas Running Server issues & Internet Connection

1. Check network connection: An unstable Internet will make adidas Running be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to adidas Running not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, adidas Running may not be able to connect to the Internet when running in the background.