Published by Epay Global Payment Co., Ltd

Report an issue with Epay Wallet.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Epay Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Epay Global Payment Co., Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Epay Wallet Customer Insights

1. I have seen a lot of negative comments from people but in fact customer service is very friendly and fast Verification is completed in about three days Verification can be a problem for people because of their own mistakes No problem with customer service I recommend everyone to download and use this app.Good app and remittance service.

2. After CNIC Front & Back Verification He again need cnic verification with face front & back also need epay statement with face also bill with face what the Heck otherwise we unable to Withdrawal.

3. But now crypto currency connection with okcoin is not there.

4. When will it be added again?Worst App Ever Seen.

5. it was very useful feature .

Steps to Troubleshoot & Fix Epay Wallet Issues

1. Fix Epay Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Epay Wallet: Restarting the app will resolve most errors.
  2. Update the Epay Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Epay Wallet" » Open Epay Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Epay Wallet » click "UPDATE".
  3. Clear Epay Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Epay Wallet servers.
    1. On Android, goto Settings » Apps » Select "Epay Wallet" » click Storage » click "Clear Cache".
  4. Check Epay Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Epay Wallet might not work.
  5. Uninstall and reinstall Epay Wallet. If nothing else has worked, completely uninstall Epay Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Epay Wallet not working


2. Fix Epay Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Epay Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Epay Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Epay Wallet may not be able to connect to the Internet when running in the background.

Reported Issues