Contact Argent Customer Service

Why should I report an Issue with Argent Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Argent Federal CU to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Bank with confidence - Argent CU’s Mobile App allows you to manage accounts from your mobile device... anytime, anywhere.

2. At Argent Credit Union, we return earnings to our members in the form of lower loan rates, higher savings rates and fewer to no fees.

3. Argent Credit Union’s Mobile App makes it easy for you to bank on the go.

4. Now it’s easy to do banking 24/7, right from your Android Mobile or Tablet device.

5. Welcome to Argent Credit Union.

6. Do your banking right from your Android Phone or Android Tablet!

7. You can manage your accounts, pay bills, deposit checks, find ATMs and more!

8. We are a full-service, not-for-profit financial cooperative owned and operated by our members.

9. It’s fast, secure and free.

10. To use Argent CU Mobile, you must be an Argent CU member and enrolled in our online banking service.

1. I can usually do the bare minimum, but it's definitely not mobile friendly.Mobile Check Deposit is a joke I have been a member since this bank was the Dupont Fibers Federal Credit Union, so the bank itself has been great through the years.

2. Had a security threat recently and the security was great and the customer service explained everything in normal people terms lolIt's just so easy I don't like complicated things cuz I hate computers I like the old way of doing things but when there is he I don't mind this is very easy it's not so complicated SeeThe bank is great but the app especially the wigit for quick balance is a joke.

3. The devs really need to add more helpful features like ability to view multiple accounts at once (including joint accounts), more payment options for loans besides user's Argent checking or savings accounts, ability to update address/contact info, etc.

4. Great app, daily running balance, loan balances and due dates on same screen, some transaction descriptions are not easily identified, credit card transactions do not update as quickly and slightly confusing, but I like it.

5. Apps are supposed to be helpful! There's no point of having an app if we have to call or go to the website (with annoying 2FA login EVERY TIME) to do anything beyond checking our balances.You are unable to transfer funds between personal and joint accounts.

6. Then if you take the check to the c.u. they won't accept it for deposit because it was written for mobile deposit.Functionality Ok, Navigation not so much.

7. I've been woth them for a out 9 years now and the credit union itself in addition to this app is all around wonderful and helpful.Love the small home town style banking but with all of the up to date efficiency.

8. It advertises the ability to use mobile deposit for checks, however I have never actually had it work.

9. The mobile deposit always fails, supposedly because "for mobile deposit only" is not on the back, but it is a checkbox on the check.

10. Again, the bank itself is great though!So I love the bank itself, wonderful customer service, and I've never had a bad experience while interacting with a teller.

11. However, the mobile deposit functionality of the app seems to be a joke.

1. Fix Argent Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Argent: Restarting the app will resolve most errors.
2. Update the Argent App. Here is how:
   1. On Android goto PlayStore » Search for "Argent" » Open Argent Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Argent » click "UPDATE".
3. Clear Argent Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Argent servers.
   1. On Android, goto Settings » Apps » Select "Argent Mobile Banking" » click Storage » click "Clear Cache".
4. Check Argent app permissions. If any of these permissions required to use your device's features are disenabled, Argent might not work.
5. Uninstall and reinstall Argent. If nothing else has worked, completely uninstall Argent then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Argent not working

2. Fix Argent Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Argent be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Argent not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Argent may not be able to connect to the Internet when running in the background.