Contact Edge Customer Service

Why should I report an Issue with Edge - Bitcoin & Crypto Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Edge (formerly Airbitz) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Edge Crypto Wallet currently supports: Bitcoin (BTC), Avalanche (AVAX), Solana (SOL), Monero (XMR), Polygon (MATIC), Hedera (HBAR), Bitcoin Cash (BCH), Litecoin (LTC), Binance Coin (BNB), Tezos, Ethereum (ETH), Ripple (XRP), Binance Chain (BNB), RSK (RBTC), Stellar (XLM), Tezos (XTZ), Ravencoin (RVN), SmartCash (SMART), Zcoin (XZC), Dogecoin (DOGE), Feathercoin (FTC), and much more.

2. Sending, receiving, and storing crypto works even if Edge servers are down. • Built-in crypto exchanging to buy & sell cryptocurrency like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Binance, Avalanche (AVAX), Monero (XMR), Solana (SOL), Polygon (MATIC), Hedera (HBAR) and more!

3. Buy & sell Bitcoin (BTC), Avalanche (AVAX), Solana (SOL), Litecoin (LTC), Ethereum (ETH), Monero (XMR), Polygon (MATIC), Hedera (HBAR) and over 120 more top crypto currencies.

4. Edge provides maximum security while keeping simplicity, allowing all types of users to easily manage, transfer & exchange their crypto & Bitcoin.

5. Creating new Avalanche (AVAX), Solana (SOL) & many more crypto wallets is easy, and buying and selling with exchange functionality makes acquiring these assets seamless. • Decentralized server architecture.

6. Edge is the best bitcoin wallet and crypto wallet for keeping things simple and secure!

7. Edge is a powerful and easy to use cryptocurrency wallet that allows users to easily control their own private keys with the familiarity and ease of mobile banking.

8. Edge provides 100% security — Neither Edge or any 3rd party can access your cryptocurrency wallet or data.

9. With the Edge crypto wallet, only YOU have access to your funds or transaction data.

10. Total privacy and security in our easy to use cryptocurrency & Bitcoin wallet.

11. With Edge, we make it simple to buy bitcoin, sell bitcoin and exchange many of the top cryptocurrencies.

1. Not really sure how long its supposed to take? Still highly unsatisfied that we've been forced out of one wallet that worked great and into the "new" one that doesn't allow me to do anything.Very user friendly application, self explanatory even for novices.

2. What a complete waist of time out of my life.The developers didnt notify their users that airbitz was going away and a new wallet needed.

3. Edge devs, are you aware that plummeting UX is not a solution to a UI that could be improved upon? Incorrect amounts being sent, issues sending period... I've had edge for a long time now, but it's time to uninstall.

4. This app has been great to use, except for one issue with my BSV wallet.

5. I was when I started using it & needed "cold storage" for my coins with a new paper wallet that I needed to transfer from.

6. The exchange was successful, but the BSV never showed up in my wallet, and I'm pretty sure it's because I can't complete the sync.

7. Goodbye EdgeMobile, open source, multi-currency wallet with built-in exchange, and it works well.

8. Support suggested waiting until the wallet had loaded - 20 minutes later now and the green bar has yet to move.

9. * edit * Apparently I missed the email they sent out 8 months ago, and never did see a popup in my other wallet.

10. Love this wallet! Everything is clear and easy to understand and do.

11. I think I found a great wallet that fits my needs well.

1. Fix Edge Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Edge: Restarting the app will resolve most errors.
2. Update the Edge App. Here is how:
   1. On Android goto PlayStore » Search for "Edge" » Open Edge - Bitcoin & Crypto Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Edge » click "UPDATE".
3. Clear Edge - Bitcoin & Crypto Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Edge servers.
   1. On Android, goto Settings » Apps » Select "Edge - Bitcoin & Crypto Wallet" » click Storage » click "Clear Cache".
4. Check Edge app permissions. If any of these permissions required to use your device's features are disenabled, Edge might not work.
5. Uninstall and reinstall Edge. If nothing else has worked, completely uninstall Edge then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Edge not working

2. Fix Edge Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Edge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Edge not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Edge may not be able to connect to the Internet when running in the background.