Published by 🎖️ Freewallet - Crypto Financial Service

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Why should I report an Issue with BCH Wallet - buy Bitcoin Cash?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 🎖️ Freewallet - Crypto Financial Service to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BCH Wallet Customer Insights

1. At first, the idea of using the app seems controversial, but once you've done a few transfers with it, you won't want to do it any other way.Freewallet really had various flaws, but now that time is in the past.

2. The app itself is also pleasing because it doesn't consume a lot of battery power and starts quickly.I haven't used crypto wallets for a long time, but in fact, so many things have changed there and it has become more convenient.

3. Freewallet is available for use at any time, and since the application works reliably, any transactions are available at any time.

4. I am completely satisfied with the wallet and I do not regret my choiceAn extremely reliable wallet that I have been advised to use for a long time, but I only recently discovered it for myself.

5. There were no problems with the display of coins, BCH was confidently moved to all addresses, and even when I withdraw them to the exchange, everything worked great.

6. It really makes sense to use it, because there is no need to use a large exchange and transfer coins back and forth.Everything was great at the start of use and continues to be the same until now.

7. I've been looking for such a wallet that would quickly and correctly display changes in the balance both on the PC and on my phone.

8. This time I decided to use Freewallet, after installation, registration was quick, I've never gone through it so quickly.

9. Please consider a tutorial, particularlythat the actual " send" button is under the plus, I was confused for a little while.Freewallet suits me, it does everything perfectly.

10. I've been using the wallet with pleasure for several weeks now, and if I had known about such a wallet even earlier, I would definitely have used it for my own purposes.

11. I used the functionality of the exchange only once, but it was a great experience, which I also don’t want to be silent about.

Steps to Troubleshoot & Fix BCH Wallet Issues

1. Fix BCH Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BCH Wallet: Restarting the app will resolve most errors.
  2. Update the BCH Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "BCH Wallet" » Open BCH Wallet - buy Bitcoin Cash » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BCH Wallet » click "UPDATE".
  3. Clear BCH Wallet - buy Bitcoin Cash app cache: Clearing cached data will force your app to retrieve the latest data directly from BCH Wallet servers.
    1. On Android, goto Settings » Apps » Select "BCH Wallet - buy Bitcoin Cash" » click Storage » click "Clear Cache".
  4. Check BCH Wallet app permissions. If any of these permissions required to use your device's features are disenabled, BCH Wallet might not work.
  5. Uninstall and reinstall BCH Wallet. If nothing else has worked, completely uninstall BCH Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BCH Wallet not working


2. Fix BCH Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BCH Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BCH Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BCH Wallet may not be able to connect to the Internet when running in the background.

Reported Issues