Published by Epay Global Payment Co., Ltd

Report an issue with Epay Wallet.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Epay Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Epay Global Payment Co., Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Epay Wallet Customer Insights

1. Great app! Enter 👉00583867👈 when you register to get bonus credit! I find Epay wallet really works very safe, super fast.

2. Transfer overseas like you transfer local with low charge (50% of manual, regular company service).

3. I can use it to pay my bill as well, super COOL, very helpful, amazing rewards.

4. Thank you Epay wallet.

Steps to Troubleshoot & Fix Epay Wallet Issues

1. Fix Epay Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Epay Wallet: Restarting the app will resolve most errors.
  2. Update the Epay Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Epay Wallet" » Open Epay Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Epay Wallet » click "UPDATE".
  3. Clear Epay Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Epay Wallet servers.
    1. On Android, goto Settings » Apps » Select "Epay Wallet" » click Storage » click "Clear Cache".
  4. Check Epay Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Epay Wallet might not work.
  5. Uninstall and reinstall Epay Wallet. If nothing else has worked, completely uninstall Epay Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Epay Wallet not working


2. Fix Epay Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Epay Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Epay Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Epay Wallet may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to deactivate my account please can you do it for me

    — by Sharon momanyi 2 years ago