Published by Shadhin Fintech on Jun 11, 2024

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Why should I report an Issue with Shadhin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shadhin Fintech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Shadhin

1. Shadhin Fintech is a leading and internationally awarded Fintech Company (Registered in BASIS) with the goal of providing technology to Banks, MFIs, NBFIs and other financial institutions to simplify their process.

2. Shadhin provides financial technology services that aim to simplify the financial sector of Bangladesh with the goal of boosting financial inclusion.

3. We provide services to regulated financial institutions e. g.

4. We are backed by several reputable organizations including Bangladesh Angels Network, UNDP and the Turkish Government.

5. Banks, MFIs, MFS and NBFIs.

6. Our services include: Loan Management System, ERP Systems, Back End Accounting & Reporting, Outsourced Recovery Services, NID Verification Services and Credit Scoring.

Shadhin Customer Insights

1. But if the bank / calery seat did not focus on these, the general public would have benefited more if they had focused on working through NID Card...VERY VERY BAD EXPERIENCE THERE IS NOTHING LIKE THEY GIVE THE LOAN WHEN SOMEONE APPLIED AND I PROVIDED ALL THE AUTHENTIC DOCUMENTS JUST LIKE THE BANK BUT STILL THEY ARE SAYING IT'S NOT AUTHENTIC AND I'M NOT ELIGIBLE,VERY FUNNY AND THE APP IS NOT HELPING.I think it's very good apps for quick loan.

2. I heard about this app I heard some of what I heard It is far from being able to login to the loan application app I request the authorities to solve my problem থানক্সVery good apps and collaboration is good but even if the correct information is given, the loan application is rejected.

3. But the authority should provide the facility after a very good verification and the authentic persons who actually need the loan and eligible for getting.It is a very good initiative to work through these apps.

4. Is it really safe to upload information here? Or not safe? It is so easy for a person to give all kinds of accurate information about his personal information, even if it means paying a small amount of money.

5. Now job seekers all want to live with self respect and no one wants to damage the integrity of their self respect for a little money..Easy to use app.

6. So I personally suggest that, Minimum loan amount 50000 to 200000 expected.Awesome app.

7. But loan amount is not high.

8. They will tell you to send OTP but no message will come to your number.So far it's been an interesting and outstanding concept.

9. Customer service was very helpful.খুবই বাজে অ্যাপ....! Make sure no one downloads this app.

10. If you want a funding, you can use it.It's a great solution for funding.

11. Easily was able to apply for funding! No issues.

Steps to Troubleshoot & Fix Shadhin Issues

1. Fix Shadhin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shadhin: Restarting the app will resolve most errors.
  2. Update the Shadhin App. Here is how:
    1. On Android goto PlayStore » Search for "Shadhin" » Open Shadhin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shadhin » click "UPDATE".
  3. Clear Shadhin app cache: Clearing cached data will force your app to retrieve the latest data directly from Shadhin servers.
    1. On Android, goto Settings » Apps » Select "Shadhin" » click Storage » click "Clear Cache".
  4. Check Shadhin app permissions. If any of these permissions required to use your device's features are disenabled, Shadhin might not work.
  5. Uninstall and reinstall Shadhin. If nothing else has worked, completely uninstall Shadhin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shadhin not working


2. Fix Shadhin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shadhin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shadhin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shadhin may not be able to connect to the Internet when running in the background.

Reported Issues