Contact Bitcoin Wallet Customer Service

Why should I report an Issue with Bitcoin Wallet - BTC Exchange?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 🎖️ Freewallet - Crypto Financial Service to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once your crypto is in their centralized wallet, you have no other options, other than to pay the massive fee, which is their profitWhen trying to login or buy bitcoin it keeps saying an error has occurred.

2. Until fixed this app will get a one star.For me, this wallet is one of the best wallets due to the ability to store many different types of coins in one place.

3. I also like the user interface and compatibility with almost every available cryptocurrency - great for diverse portfolios.Freewallet has a great future! Great app with great features.

4. It also has gone ahead and removed tour ability to export keys, as bitcoin & the wallets were designed.

5. The wallet offers, among other things, an exchanger with low commissions.

6. BTC Freewallet has a great and modern interface.

7. It is unusual for me to use a mono wallet as I used to use a regular wallet with multiple currencies.

8. This app is trash.One of the best btc wallets I've ever used and I have quite a lot of experience using different wallets when looking for something suitable for myself.

9. I liked that the service is intuitive and completely safe, so you cannot be afraid for your data or coins.Don't let the name fool you.

10. Everything is made convenient for use.Great, very secure and easy to use.

11. All my actions, transactions goes quickly and without any delays (at least for now), and I hope that it will continue like this!I've only been using this app for a few days.

1. Fix Bitcoin Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bitcoin Wallet: Restarting the app will resolve most errors.
2. Update the Bitcoin Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Bitcoin Wallet" » Open Bitcoin Wallet - BTC Exchange » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitcoin Wallet » click "UPDATE".
3. Clear Bitcoin Wallet - BTC Exchange app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitcoin Wallet servers.
   1. On Android, goto Settings » Apps » Select "Bitcoin Wallet - BTC Exchange" » click Storage » click "Clear Cache".
4. Check Bitcoin Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Bitcoin Wallet might not work.
5. Uninstall and reinstall Bitcoin Wallet. If nothing else has worked, completely uninstall Bitcoin Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bitcoin Wallet not working

2. Fix Bitcoin Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bitcoin Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bitcoin Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bitcoin Wallet may not be able to connect to the Internet when running in the background.