Contact Blockchain Wallet Customer Service

Why should I report an Issue with Blockchain Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sydoruk Andrii Vasylovych to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I registered before and was provided with a nonworking seed and worst when I tried to log back in with my password, it didnt work and right then and there received an email with my password and telling me I have to send bitcoin and that they have hacked my phone! Tsk Edit: in response to support: you mean this is a just a demo wallet? It didn't say it is...Please do not use this app I accidentally sent 270$ to the address they automatically insert in your slot where you would put address you want to send coins to 1BDwBzt2uHCSusvFESHsgZpBuA7EaUycW9 this is their personal address and they steal your money ,I have emailed so many times only to see that they sent my money on to another wallet instead of returning.please do not use this app.can anyone get ahold of these scammersTrying to register, just sits there saying awaiting authorisation.

2. Thank you admin.I cannot withdraw my Bitcoin from the damn app I can't even see my wallet ID, they're no settings to find any help, I need my money!Pls why can't I send coin out?..it's always showing error blockchain,how do I fix this??Getting ready to go back and enjoy the benefits of being able to make it.

3. UPDATE!!!!! PLRASE AVOID USING THIS APP!! WE HAVE DONE EVERYTHING YOUVE ASKED AND STILL HAVE NOT HEARD ABOUT WHERE OUR MONEY WENT! Can't access our bitcoins.

4. Tried to withdraw and it seems as though it's gone to some random address that the app decided on.

5. We have no idea where our money has gone and have been trying for 4 months to get it out.

6. If the developers can assist that would be really really helpful as we are extremely worried about our money now.Scam app!.

7. Email address and 10 character password used.

8. Uninstalled and reinstalled, same result.*CAUTION* Not the real Blockchain App.

9. Pretty sure this app just steals your wallet log in details.

10. Emailed support twice and no response.

11. Timely response from admin.

1. Fix Blockchain Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blockchain Wallet: Restarting the app will resolve most errors.
2. Update the Blockchain Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Blockchain Wallet" » Open Blockchain Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blockchain Wallet » click "UPDATE".
3. Clear Blockchain Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Blockchain Wallet servers.
   1. On Android, goto Settings » Apps » Select "Blockchain Wallet" » click Storage » click "Clear Cache".
4. Check Blockchain Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Blockchain Wallet might not work.
5. Uninstall and reinstall Blockchain Wallet. If nothing else has worked, completely uninstall Blockchain Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blockchain Wallet not working

2. Fix Blockchain Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blockchain Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blockchain Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blockchain Wallet may not be able to connect to the Internet when running in the background.