contact SurePayroll for Employers

Contact SurePayroll for Employers

Published by SurePayroll
Updated: Mar 3, 2023

Report an issue with SurePayroll.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with SurePayroll for Employers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SurePayroll to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SurePayroll for Employers Features and Description

Run payroll on the go and never miss running a payroll again with SurePayroll’s Mobile Payroll app. The app is FREE for existing SurePayroll customers. As a SurePayroll customer, you’ll get easy and secure payroll from anywhere. Pay your employees or independent contractors in minutes and we’ll automatically handle the payroll taxes. It’s easier than ever. WHAT'S NEW •We’ve squashed some bugs FEATURES • Pay hourly, salary and independent contractors • Enter wages and hours for payroll, vacation, sick and personal time • Get payroll submission and approval alert notifications • Preview payroll totals and payment methods to ensure accuracy • Get alerts that notify the Approver and Administrator of payroll approval status • View your payroll deadlines, bank holidays, birthdays and compliance updates • Integrate seamlessly with your existing SurePayroll online payroll account • View detailed reports of employee and company earnings, taxes, deductions and YTD totals • Access employee contact information • Get award-winning customer service SECURITY • All communications are protected by industry-leading encryption • Your login session securely ends from inactivity • Account number information is never transmitted LEARN MORE Are you a SurePayroll customer? Simply download the Mobile Payroll app and run payroll on the go. No setup is required. ©SurePayroll 2016. All Rights Reserved. Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions (

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Troubleshoot and Solve Common SurePayroll Issues

How to Fix SurePayroll Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with SurePayroll, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if SurePayroll is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter SurePayroll user reports here >>. If other users are reporting that SurePayroll is down, you'll need to wait until SurePayroll itself fixes the issue.

  2. Clear SurePayroll app cache: Clearing cached data will force.....

Reported Issues

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