contact Citibank HK – Mobile Banking

Contact Citibank HK – Mobile Banking

Published by Citibank (Hong Kong) Limited
Updated: May 2, 2023

Report an issue with Citibank HK.
Send the customer service your feedback so they can fix your issue asap.

Already have an account? Login here

Why should I report an Issue with Citibank HK – Mobile Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Citibank (Hong Kong) Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Citibank HK – Mobile Banking Features and Description

The speed you need for the simplicity you want. An enhanced Citi Mobile® App re-engineered by you. We’ve launched a new mobile banking experience based upon your feedback. Faster loading times, cleaner navigation, and, as ever, total focus upon your security! • All your account details in a single panel View all your account balances in one go, including investments, deposits, credit card, and loans. • Wealth management services, all in one place Whether you need to schedule a stock trade for when the market opens or check if your time deposit matured to plan for next investment, just one tap gives you access to stock trading, foreign currency exchange, time deposits and certificate of deposit. • Making a transfer? Simple! FPS is here to make on-the-go payments simple, we’ve gone a step further to eliminate the pain of memorizing all your bill deadlines. One time, Scheduled or Autopay – you make the choice, we make the payment. • Manage your credit card with just one tap One tap lets you view your points, latest credit card statement, access your bill and also helps you check the latest card rewards prepared especially for you. • Your security is always our priority Bank safer with Citi Mobile Token and your face ID or fingerprint authentication. Receive real time security alerts anytime, anywhere. • Manage your settings with ease You can manage the settings easily under profile including risk profiling and activate overseas ATM cash withdrawal • Need a little help on the new app? Answers are waiting for you under the searchable “HELP” tab Please let us know how we’ve done! We read all of your reviews. We really welcome your feedback on how to continue to improve! Note: The use of this Citibank HK mobile app is for the customers of Citibank (Hong Kong) Limited and Citibank, N.A. only. Content provided via this Citibank HK mobile app is not specifically created for any territory other than where Citibank (Hong Kong) Limited and Citibank, N.A. operates/is licensed to operate. Citibank, N.A. Organized under the laws of U.S.A. with limited liability

contact Citibank HK – Mobile Banking image 2   contact Citibank HK – Mobile Banking image 2

Troubleshoot and Solve Common Citibank HK Issues

How to Fix Citibank HK Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Citibank HK, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if Citibank HK is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Citibank HK user reports here >>. If other users are reporting that Citibank HK is down, you'll need to wait until Citibank HK itself fixes the issue.

  2. Clear Citibank HK app cache: Clearing cached data will force.....

Reported Issues

No Issues reported yet. Be the first to report one!

Search for another app