Published by Citibank (Hong Kong) Limited on Nov 15, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Citibank HK collects from your device

  1. view Wi-Fi connections
  2. take pictures and videos
  3. precise location (GPS and network-based)
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. read the contents of your USB storage
  8. record audio
  9. read your contacts
  10. read calendar events plus confidential information
  11. add or modify calendar events and send email to guests without owners' knowledge
  12. run at startup
  13. control vibration
  14. view network connections
  15. full network access
  16. prevent device from sleeping
  17. change your audio settings
  18. receive data from Internet


1. Delete Citibank HK Account through Email

There are 2 methods to get your data (and account) deleted by Citibank HK – Mobile Banking:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Citibank HK – Mobile Banking account remove Citibank HK – Mobile Banking account


Now you understand what the Law says, Send your Request directly to Citibank HK using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Citibank HK to delete your account/data:


  1. To delete your Citibank HK account, contact Citibank HK via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Citibank HK of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to hongkong.customer.service@redacted... Login to see email.



2. How to Delete Citibank HK on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Citibank HK – Mobile Banking".


3. Delete Citibank HK on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Citibank HK – Mobile Banking" and Click "Uninstall".



12 details about Citibank HK app

how to delete Citibank HK – Mobile Banking delete Citibank HK – Mobile Banking guide

1. Whether you need to schedule a stock trade for when the market opens or check if your time deposit matured to plan for next investment, just one tap gives you access to stock trading, foreign currency exchange, time deposits and certificates of deposit.

2. Content provided via this Citibank HK mobile app is not specifically created for any territory other than where Citibank (Hong Kong) Limited and Citibank, N.A. operates/is licensed to operate.

3. One tap lets you view your points, latest credit card statement, access your bills, and even helps you check the latest card rewards prepared especially for you.

4. Note: The use of this Citibank HK mobile app is for the customers of Citibank (Hong Kong) Limited and Citibank, N.A. only.

5. View all your account balances in one go, including investments, deposits, credit card, and loans.

6. FPS is here to make on-the-go payments easy, we’ve gone a step further to eliminate the pain of memorizing all your bill deadlines.

7. Bank safer with Citi Mobile Token and your face ID or fingerprint authentication.

8. We’ve launched a new mobile banking experience based on your feedback.

9. One time, Scheduled or Autopay – you make the choice, we make the payment.

10. The speed you need for the simplicity you want.

11. An enhanced Citi Mobile® App re-engineered by you.

Liked Citibank HK? you may also like other Finance apps like Mobile Invest for Share Market; AIB Mobile; Globe Connect Mobile; IBKR Mobile; AllSouth Mobile Banking;

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