contact Citibank RU

Contact Citibank RU

Published by Joint Stock Company Commercial Bank Citibank
Updated: Feb 20, 2023



Report an issue with Citibank RU.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Citibank RU?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Joint Stock Company Commercial Bank Citibank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Citibank RU Features and Description

Citibank has been working for you since 1993. We are among the most reliable Russian banks according to Forbes. Our mission is to take good care of your money. Our values include the security of your finances and a commitment to the continuous development and improvement of customer service. With your mobile bank, you can keep track of accounts and take care of banking needs faster and more conveniently. SECURITY The security of your account and personal information is our priority. With this in mind, we have enhanced the app with the following features: - Login with Touch ID/Face ID or password - Password recovery - Transaction authentication with Citi Mobile® Token or one-time password LOAN AND CREDIT CARD A good credit card for any purposes. You can use the app to do the following: - Activate your card - View your transaction history and the minimum payment amount - View credit card and loan statements - Transfer funds to your credit card account from your debit card account - Use Quick Cash and other Equal Payment Plans Quick Cash is a good solution for those who need cash to make a purchase. Receive money in your account in just one minute using our Equal Payment Plan. DEBIT CARD Activate your card in the mobile app. After that, you will be able to do the following: - Transfer money to other cards using a phone number through Instant Payment Service, or make card-to-card or account-to-account transfers - View card information - Pay bills - Open foreign currency accounts - Get confirmation documents: account statements, transaction statements, etc. - Receive personal offers from our partners: discounts across the world - Follow exchange rates - Turn on Citi Global Wallet featuring 17 currencies Citi Global Wallet will help you save on conversion fees—your card will recognize the currency and the purchase rate and deduct the amount from the right account. BILL PAYMENT Pay utility, mobile and broadband bills, taxes, traffic fines, etc., instantly and fee-free. After payment, you can generate and save a confirmation document. ____________________________ If you have questions: - email us at [email protected]; or - call us on +7 (495) 775-75-75 in Moscow, + 7 (812) 336-75-75 in St. Petersburg or 8 (800) 700-38-38 elsewhere in Russia.

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Troubleshoot and Solve Common Citibank RU Issues


How to Fix Citibank RU Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:


To resolve these issues with Citibank RU, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if Citibank RU is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Citibank RU user reports here >>. If other users are reporting that Citibank RU is down, you'll need to wait until Citibank RU itself fixes the issue.

  2. Clear Citibank RU app cache: Clearing cached data will force.....

Reported Issues


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