Contact Central Bank Customer Service

Why should I report an Issue with Central Bank Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Central Bank - IA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Although Central Bank does not charge for mobile banking, standard text messaging and data plan fees from your mobile phone carrier may apply.

2. Please consult your carrier before using Mobile Banking.

3. Staying on top of your finances is just a tap away.

4. Serving residents, businesses and communities with locations in Iowa and South Dakota: Ankeny, Brookings, Cherokee, Dakota Dunes, Des Moines, Okoboji, Sioux City, Sioux Falls, Spirit Lake, Storm Lake, Urbandale, Waukee and West Des Moines.

1. About 30 percent of the time i want to see whats posted i cant.. Much of this could be the way central processes but still id like to have access to my bank when i want it not just when im lucky enough for it to be workingThis app is great when it works, but it doesn't work very often, especially lately.

2. So I am unable to login, confirm login if I use my fingerprint, and if by some miracle I get past the initial screens I still can't use the app.Wonderfully convenient and easy to use.This app makes it simple to keep track of your accounts and is a great way to monitor your spending.

3. A great feature to add would be a breakdown of withdrawls and deposits to document spending i.e. pleasure, bills/rent, and other payments.Something recently changed with the fingerprint login.

4. I also have mobile banking with Security National Bank and their camera portion is perfect.

5. They did improve the mobile deposit portion and it is much better, but it is frustrating that I can't get in to my account so much.Annoying, never lets me log in with either my password or finger print.

6. I think it might honestly be the bank servers since I am also unable to login through my PC as well.

7. I am still very pleased with the mobile app at central bank.You can't set up the app without having it on your desktop first.

8. This app is the lifeline between the electronic world, my bank, and my ability to use money between.

9. I want to be able to log in using my fingerprint.

10. Access your account, deposit checks (after you request to do so).

11. It keeps disabling it telling me my phone settings have changed.

1. Fix Central Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Central Bank: Restarting the app will resolve most errors.
2. Update the Central Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Central Bank" » Open Central Bank Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Central Bank » click "UPDATE".
3. Clear Central Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Central Bank servers.
   1. On Android, goto Settings » Apps » Select "Central Bank Mobile Banking" » click Storage » click "Clear Cache".
4. Check Central Bank app permissions. If any of these permissions required to use your device's features are disenabled, Central Bank might not work.
5. Uninstall and reinstall Central Bank. If nothing else has worked, completely uninstall Central Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Central Bank not working

2. Fix Central Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Central Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Central Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Central Bank may not be able to connect to the Internet when running in the background.