Published by Vexanium Foundation on Jul 12, 2024

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Why should I report an Issue with VexWallet - Blockchain Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vexanium Foundation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VexWallet  - Blockchain Wallet image 1 contact VexWallet  - Blockchain Wallet image 2

About VexWallet - Blockchain Wallet

1. Vex Wallet is secure and powerful Blockchain wallet for managing Vexanium (VEX) asset.

2. Using Vex Wallet you can send and receive Vex and access a wide range of Decentralized Apps (Dapps) directly .

3. Vexanium is The Next Generation Blockchain Platform for Mass Adoption.

VexWallet Customer Insights

1. Great Apps, it will be new trend of technology on the future The apps can manage and send crypto, & nft file also can connect many ecosystem on Vexanium blockchainScam alert!! Total POS doesn't do anything it's supposed to.

2. Remove this from the store.user interface, it easyGreat application, we could do VEX RAM trade in this appsReally well executed.

Steps to Troubleshoot & Fix VexWallet Issues

1. Fix VexWallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VexWallet: Restarting the app will resolve most errors.
  2. Update the VexWallet App. Here is how:
    1. On Android goto PlayStore » Search for "VexWallet" » Open VexWallet - Blockchain Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VexWallet » click "UPDATE".
  3. Clear VexWallet - Blockchain Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from VexWallet servers.
    1. On Android, goto Settings » Apps » Select "VexWallet - Blockchain Wallet" » click Storage » click "Clear Cache".
  4. Check VexWallet app permissions. If any of these permissions required to use your device's features are disenabled, VexWallet might not work.
  5. Uninstall and reinstall VexWallet. If nothing else has worked, completely uninstall VexWallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VexWallet not working


2. Fix VexWallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VexWallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VexWallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VexWallet may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Saya sudah mentransfer vexanium dari indodax k vexwallet tapi sampai saat ini belum masuk. Sudah menghubungi pihak indodax dan diminta konfirmasi ke pihak vexwallet

    — by Harianto Saputro 3 years ago

  • Saya sudah mentransfer vexanium dari indodax k akun vexwallet saya harianto1111 tapi sampai sekarang vex trsebut belum masuk ke akun vexwallet saya sedangkan transaksi di indodax sudah berhasil

    — by Harianto S 3 years ago