Published by Idaho Central Credit Union on Nov 6, 2024

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Why should I report an Issue with Idaho Central Mobile Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Idaho Central Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Idaho Central Customer Insights

1. For example, you click the balance of an account for the quick view of transactions.This defeats the whole purpose of the snapshot view.I gave it 2 stars because I think its dumb to be able to see a budget but not to be able to categorize my purchase straight from the app.

2. The only thing I would like to see improvement on is the sign in with the user name and password, it starts going haywire for some reason! I would also like my credit card account info to update in realtime like my checking account and savings account does.

3. The account number for me is an inconvenience, but not a major downgrade.Great app for the most part! I love that it is quick and easy to review my balances and recent transactions.

4. I am no longer able to transfer funds between those accounts nor can I see the linked account (even though when I try to link them again the app tells me the accounts have already been linked).Thanks for breaking a very useful app.

5. Another thing that would make this app amazing is the addition of a Snapshot widget for placing on your home screen so that you can check your balance at a glance instead of having to open the app.Very frustrated with the glitch for depositing checks.

6. Want the old version back .... Can't preview recent transactions on the snapshot screen like I used to be able to.

7. I also agree with another reviewer who stated "can we have our whole account number back please?" Overall, I like having the app to keep track of things.

8. In this past I was able to transfer funds between linked (outside) bank accounts with ease.

9. Only issue is when logging in, it almost always asks for my password instead of my fingerprint that I have set as my first option to unlock my account.

10. Ruined a great app.New update is several steps backward! I loved the ease and speed of access on the old app.

11. When snapshot view is enabled, it presents a captcha and verification on everything you click on and it never goes away.

Steps to Troubleshoot & Fix Idaho Central Issues

1. Fix Idaho Central Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Idaho Central: Restarting the app will resolve most errors.
  2. Update the Idaho Central App. Here is how:
    1. On Android goto PlayStore » Search for "Idaho Central" » Open Idaho Central Mobile Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Idaho Central » click "UPDATE".
  3. Clear Idaho Central Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Idaho Central servers.
    1. On Android, goto Settings » Apps » Select "Idaho Central Mobile Banking" » click Storage » click "Clear Cache".
  4. Check Idaho Central app permissions. If any of these permissions required to use your device's features are disenabled, Idaho Central might not work.
  5. Uninstall and reinstall Idaho Central. If nothing else has worked, completely uninstall Idaho Central then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Idaho Central not working


2. Fix Idaho Central Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Idaho Central be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Idaho Central not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Idaho Central may not be able to connect to the Internet when running in the background.

Reported Issues