Contact Central Bank Customer Service

Why chat with our AI Central Bank Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Central Bank.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. The only thing I wish and recommend central bank add to this app is a time stamp for a transactions and list them by time, so you know the exact time when the amount charged or deposit posted by time.

2. One feature I wish was available would be to have the ability to see the activity of a mobile deposit within the app like the "transfer"section has.I have used this app for ages and have never had an issue.

3. Pretty annoying having to go through the whole process twice.Great bank I've done business with Central Bank for years as does my entire family (kids included).

4. It's super convenient and helpful, and while I can't manage any account from separate banks, I was still able to add them to the transfer section and transfer money to/from the accounts.

5. The only thing at this point I wish it did was organize the bill pay center in a way that has the payee you utilized last be the first one on the list.

6. I love it.It's nice having mobile banking app and I utilize it a lot.

7. It is particularly useful if you use a debit card tied to an account to make certain that the your card is never misused or compromised.

8. I always feel safe when making mobile deposits and even opening up additional accounts.

9. Either my network was iffy at the time or I just restarted my phone and it would work just fine.

10. It has a very simple interface and a lot of options for the basic account holder to access and utilize so they don't have to go directly to a local branch.

11. It also has a breakdown of money spent in several different increments of time, and more.

1. Fix Central Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Central Bank: Restarting the app will resolve most errors.
2. Update the Central Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Central Bank" » Open Central Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Central Bank » click "UPDATE".
3. Clear Central Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Central Bank servers.
   1. On Android, goto Settings » Apps » Select "Central Bank" » click Storage » click "Clear Cache".
4. Check Central Bank app permissions. If any of these permissions required to use your device's features are disenabled, Central Bank might not work.
5. Uninstall and reinstall Central Bank. If nothing else has worked, completely uninstall Central Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Central Bank not working

2. Fix Central Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Central Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Central Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Central Bank may not be able to connect to the Internet when running in the background.