Contact SSB Community Bank Customer Service

Why should I report an Issue with SSB Community Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SSB Community Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If that could load first then all of the other page info that would prevent issuesConstantly crashing while I'm trying to type in my login information,I have deleted and reinstalled multiple times and no fix.... unacceptable.I love this bank and the app.

2. So easy to use and the staff at the bank are so friendlyProblem with mobile deposits has been fixed! Works wonderfully now! Thank you!Widget doesn't work, but other than that, good appVery easy to use.

3. Transfers are a breeze.Decent app a few things need tweaking but overall a good appWe love our bank and this app.

4. One problem is the page header image loads slowly and you often click on things that were unintentional.

5. The app is great.

1. Fix SSB Community Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SSB Community Bank: Restarting the app will resolve most errors.
2. Update the SSB Community Bank App. Here is how:
   1. On Android goto PlayStore » Search for "SSB Community Bank" » Open SSB Community Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SSB Community Bank » click "UPDATE".
3. Clear SSB Community Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from SSB Community Bank servers.
   1. On Android, goto Settings » Apps » Select "SSB Community Bank Mobile" » click Storage » click "Clear Cache".
4. Check SSB Community Bank app permissions. If any of these permissions required to use your device's features are disenabled, SSB Community Bank might not work.
5. Uninstall and reinstall SSB Community Bank. If nothing else has worked, completely uninstall SSB Community Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SSB Community Bank not working

2. Fix SSB Community Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SSB Community Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SSB Community Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SSB Community Bank may not be able to connect to the Internet when running in the background.