Contact LendingClub Customer Service

Why should I report an Issue with LendingClub: Banking and More?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LendingClub to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Unless otherwise specified, all credit and deposit products are provided by LendingClub Bank, N. A. , Member FDIC, Equal Housing Lender (“LendingClub Bank”), a wholly-owned subsidiary of LendingClub Corporation, NMLS ID 167439.

2. Any account features that enable you to receive direct deposits, or that enable direct deposit funds to be made available to you early, are contingent upon and subject to the payor’s support of such features.

3. With the LendingClub mobile app, you can keep tabs on your checking account, savings account, personal loan, and credit report all from your phone.

4. Credit products are subject to credit approval and may be subject to sufficient investor commitment.

5. Deposit accounts are subject to approval.

6. Credit union membership may be required.

7. Any reviews presented are individual experiences and results may vary.

8. New mobile banking is here—smarter, simpler, and more rewarding than ever!

9. Reviews collected and authenticated by Bazaarvoice.

10. Deposit products are FDIC-insured up to $250,000 per depositor, per ownership category.

1. Original: Don't understand why it takes a week and a half for deposits and transfers to clear and it's a little frustrating to have Goal Keeper taken away right after signing up but other than a pretty solid app.UPDATE: It's been six months and Radius hasn't addressed the issue with the deposit feature involving the check's photos.

2. I don't have a huge account and my balance is only above $1000 once a month, so maybe it's people with higher balances that have problems.Mobile app does 95% of what I need on the move and I like the bank.

3. I've been a member for over 10 years and during that time have saved and earned money with their interest bearing and fee free checking account.

4. As for the app itself, my first bad experience was trying to mobile deposit a check, and the app kept crashing and was never able to take a picture of both the front and back of the check without crashing.

5. Other than that, the app itself works, but the bank is so bad that it's not worth it!The app does not provide an in-app transfer confirmation.

6. It honestly makes mobile deposits kinda stressful which is a hilarious things to say but also, real.Radius is best bank I've ever had.

7. I'm switching to a new mobile bank, but I wanted to let others know the issue might arise because the software can't deal with phone orientation properly.

8. I tried to initiate a transfer from an external account, received an error and was asked to edit fields.

9. This doesn't make a great first impression.I've been very happy with the mobile deposit process.

10. I have also never had a bad experience with trying to transfer money from one account to another.

11. 3 days later I wake up and another transfer was taken out of my account.

1. Fix LendingClub Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LendingClub: Restarting the app will resolve most errors.
2. Update the LendingClub App. Here is how:
   1. On Android goto PlayStore » Search for "LendingClub" » Open LendingClub: Banking and More » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LendingClub » click "UPDATE".
3. Clear LendingClub: Banking and More app cache: Clearing cached data will force your app to retrieve the latest data directly from LendingClub servers.
   1. On Android, goto Settings » Apps » Select "LendingClub: Banking and More" » click Storage » click "Clear Cache".
4. Check LendingClub app permissions. If any of these permissions required to use your device's features are disenabled, LendingClub might not work.
5. Uninstall and reinstall LendingClub. If nothing else has worked, completely uninstall LendingClub then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LendingClub not working

2. Fix LendingClub Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LendingClub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LendingClub not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LendingClub may not be able to connect to the Internet when running in the background.