Contact Access More Customer Service

Why should I report an Issue with Access More?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Access Bank plc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The App is built to help our customers consummate their financial transactions, payment solutions and enjoy a lifestyle experience.

2. The Access More App is an innovative mobile payment application that offers a more than banking experience.

3. Prospect customers are welcome to become account holders by downloading the App and onboarding themselves on the platform seamlessly.

1. No doubt, the App looks a little complicated because of so many functions they bundled together, I believe it needs a little bit of playing around to get used to and hopefully the fastest finger won't block your account while doing so.Access bank are the only forward thinking bank as regards Tech.

2. Add a provision for accessing the token record at any other time.It's been an awesome experience.

3. Beneficiaries is inaccessibleThe user interface is good and easy to use, but the reason for the three star rating is that I can't even make transfers with the app.

4. When I logged again, I couldn't find the record of my token in the transaction history.

5. It's quite easy to use, and I have all my transaction needs at my fingertips be it bills payment, transfers, cardless withdrawal, name it.

6. I hope the team look into itAccess More App from Access Bank is the best mobile banking app I've used.

7. For weeks, I have been unable to perform any transaction on the app, everything is full of bugs that ought to have been fixed.

8. My face recognition to get my pin isn't working, any assistance will help😣The app is good but some of the interface are now functional and that would really help.

9. It'd be better they work a lot on self help from the app, rather than choking up in the banks.To be sincere, this is one of the most exciting Banking Apps ever existed.

10. Ordinary bank transfer, I can't do, instead you throw useless error communication to your users.

11. In the process of writing out the token, there was an error and I tried to get it back from the app, I noticed that the app has timed out.

1. Fix Access More Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Access More: Restarting the app will resolve most errors.
2. Update the Access More App. Here is how:
   1. On Android goto PlayStore » Search for "Access More" » Open Access More » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Access More » click "UPDATE".
3. Clear Access More app cache: Clearing cached data will force your app to retrieve the latest data directly from Access More servers.
   1. On Android, goto Settings » Apps » Select "Access More" » click Storage » click "Clear Cache".
4. Check Access More app permissions. If any of these permissions required to use your device's features are disenabled, Access More might not work.
5. Uninstall and reinstall Access More. If nothing else has worked, completely uninstall Access More then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Access More not working

2. Fix Access More Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Access More be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Access More not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Access More may not be able to connect to the Internet when running in the background.