Published by Central Bank Illinois

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Why should I report an Issue with Central Bank Illinois Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Central Bank Illinois to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Central Bank Illinois Customer Insights

1. Thank you for the convenient and easy banking tool!!Good app for deposits, but a little slow on accurate balance in additional accounts and transfers.I know my login info, but changes to app won't let me in? There is no update available like the website claims.

2. This is a very useful app, but there is still some functionality missing that you have to visit the website to accomplish.Mobile Deposit is easy and quick! It's really come in handy with all the checks my parents have given me for getting their groceries during this quarantine.

3. Getting frustrated!!Almost every time I use the app there is no login in screen, just a white screen with the sub pages and no way to log inAlways excellent service when I go through drive thru, or go in bank.

4. It just says error and I've opened and closed the app numerous times, and restarted my phone.This is by far the best way to bank; I can do almost anything I need to without ever walking through the doors.

5. This issue got my credentials blocked and I had to call the bank to unblock my account on several occasions.

6. Extremely annoying especially on days the bank is closedI had trouble with making a deposit at first.

7. It really helps us when we are out of town traveling.Was not working on an older phone, but after upgrading my phone, it works great.

8. And not to mention the fact I don't have to go to the bank at all!I can't access my account.

9. I'll put my password in and it'll say wrong credentials and double check it and it'll still say the same thing.

10. Then I'll close the app and put the same thing again and then it lets me log in?? Like why does it work sometimes and not all the time.

11. Sometimes tells you you put the wrong password when it's actually the right one.

Steps to Troubleshoot & Fix Central Bank Illinois Issues

1. Fix Central Bank Illinois Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Central Bank Illinois: Restarting the app will resolve most errors.
  2. Update the Central Bank Illinois App. Here is how:
    1. On Android goto PlayStore » Search for "Central Bank Illinois" » Open Central Bank Illinois Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Central Bank Illinois » click "UPDATE".
  3. Clear Central Bank Illinois Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Central Bank Illinois servers.
    1. On Android, goto Settings » Apps » Select "Central Bank Illinois Mobile" » click Storage » click "Clear Cache".
  4. Check Central Bank Illinois app permissions. If any of these permissions required to use your device's features are disenabled, Central Bank Illinois might not work.
  5. Uninstall and reinstall Central Bank Illinois. If nothing else has worked, completely uninstall Central Bank Illinois then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Central Bank Illinois not working


2. Fix Central Bank Illinois Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Central Bank Illinois be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Central Bank Illinois not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Central Bank Illinois may not be able to connect to the Internet when running in the background.

Reported Issues