Contact XRP Wallet Customer Service

Why should I report an Issue with XRP Wallet - Buy & Sell Crypto?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Caramba Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have the latest version of the app, is there anything additional I need to try to recoup my funded account with ripple wallet? I've changed my pin and reset a pass phrase., nothing!It No good, I can't get or move my money around XRP Account has been frozen since 2020Idk what the issue is but everything I go to purchase, it keeps telling me that the minimum is X amount of dollars.

2. its saying the reciever is over loaded or something about the gate way I don't understand this...I tried putting this app on my newer phone by coping and pasting the back up and still don't workHey guys! I have one problem with my wallet, can anyone help me maybe, or how u can write to suup app, my ald phone trashed, when i install the app in the new one, i cant use it, first its other new wersion, 2 th i didnt member back code, maybe some ways reset it by mail or some more ferify ? Please helpI'm new to the crypto space and honestly haven't tried many exchanges.

3. They say it's because of the wallet reserve... in this case, why is Kraken allowing you to transfer all your Ripple coins to another Ripple wallet? I just tried that after reading their answers to other comments!! Why can't I send all my coins to another Ripple wallet? This is called trapping your users!!!!!!I'm trying to send some of my coins to another wallet it is not allowing me too.

4. In the process, I was able to log into my Ripple account using my recovery phrase; however, it doesn't show any of my funds, its prompting me to create an account or add an account.

5. I went through a bunch of issues, uninstalled, reinstalled and ultimately lost my wallet because I was unable to recover my original wallet.

6. It's obviously broken somewhere.The experience is good, but it will not let transfer all your coins to another wallet.

7. I've attempted to send money via my smartphone three times and each time that verification is required the app returned to the home page.

8. Customer service was great and helped me recover my wallet and XRP.

9. As you can see I'm not tech savvy but all I want is to send money.

10. I navigated through this procedure eventually and opened the app to send some money.

11. I figure if it's part of Ripple Labs or Ripple net I'm in.

1. Fix XRP Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart XRP Wallet: Restarting the app will resolve most errors.
2. Update the XRP Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "XRP Wallet" » Open XRP Wallet - Buy & Sell Crypto » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XRP Wallet » click "UPDATE".
3. Clear XRP Wallet - Buy & Sell Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from XRP Wallet servers.
   1. On Android, goto Settings » Apps » Select "XRP Wallet - Buy & Sell Crypto" » click Storage » click "Clear Cache".
4. Check XRP Wallet app permissions. If any of these permissions required to use your device's features are disenabled, XRP Wallet might not work.
5. Uninstall and reinstall XRP Wallet. If nothing else has worked, completely uninstall XRP Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing XRP Wallet not working

2. Fix XRP Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make XRP Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to XRP Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, XRP Wallet may not be able to connect to the Internet when running in the background.