Published by 🎖️ Freewallet - Crypto Financial Service

Report an issue with XRP Wallet.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with XRP Wallet - buy Ripple coin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 🎖️ Freewallet - Crypto Financial Service to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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XRP Wallet Customer Insights

1. I understand that it's because of the SEC lawsuit but why is it available to download and no indication of the fact that it does not work??? Freewallet has been aware of it for quite a while now!Amazingly fast wallet.

2. I liked using the web wallet, but when I started using its mobile version, it took it to a new level.

3. Also would like to mention its cool design: starting with color scheme and ending with the background pictures.Convenient and easy and therefore a good choice for crypto beginners.

4. Used to be a good free wallet but if your funds can't be withdrawn its not worth using.

5. In the long run you will probably want to change to a wallet where you have actual and exclusive control over your keys.If necessary they are always ready to offer help on any issues with the wallet.

6. You can create a wallet in a couple of minutes, and then you just have to enjoy using it.

7. Freewallet is good in any formIt is easy to use, you do not have to worry about the safety of coins and access to your account.

8. In the future, you can already get a hardware wallet for really serious storage, but for the first experience, this will be a great option.

9. DON'T DO IT!Ive been having issues with my balance being unavailable to send, no response from support for 2 days and somehow my withdrawal failed.

10. Ripple Wallet is a complete rip off.

11. The wallet is easy to use, fast and secure.

Steps to Troubleshoot & Fix XRP Wallet Issues

1. Fix XRP Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart XRP Wallet: Restarting the app will resolve most errors.
  2. Update the XRP Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "XRP Wallet" » Open XRP Wallet - buy Ripple coin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XRP Wallet » click "UPDATE".
  3. Clear XRP Wallet - buy Ripple coin app cache: Clearing cached data will force your app to retrieve the latest data directly from XRP Wallet servers.
    1. On Android, goto Settings » Apps » Select "XRP Wallet - buy Ripple coin" » click Storage » click "Clear Cache".
  4. Check XRP Wallet app permissions. If any of these permissions required to use your device's features are disenabled, XRP Wallet might not work.
  5. Uninstall and reinstall XRP Wallet. If nothing else has worked, completely uninstall XRP Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing XRP Wallet not working


2. Fix XRP Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make XRP Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to XRP Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, XRP Wallet may not be able to connect to the Internet when running in the background.

Reported Issues