Published by Bankin on Mar 13, 2024

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Why should I report an Issue with Bankin'?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bankin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Bankin' Customer Insights

1. It would be nice to be able to also create manual accounts and manage them like other apps (AndroMoney or Wallet, for instance), or to also manage Tickets Restaurant inside, or cash money, or create custom budgets...well, to be more free to operate, I mean.

2. However, I have had a technical issue open since September last year regarding a problem budgets I also think the categories are a mess - other apps allow full customization including deleting, adding, moving and amending categories and subcategories (in the app you can only add).

3. However, this app charges you €10 per month and you can't even choose a cute icon for your category /subcategory - the icon for all new categories is a pen!Great up to keep all one's banks in one place and manage the monthly expenses.Uninstalling. I've had it.

4. The only improvement I'd suggest is this: if you have a differed debit card, the expenses are subtracted twice (each expense individually + the total debit card expenses at the end of the month)After using it more than 4 years, today I unlinked all accounts and deleted the app.

5. Yet there are some key features i am missing: - provisional spendings with automatic ticking when spent (I pay my rent and other subcriptions at the end of the month, yet I know them in advance) - impossible to create a manual spending or split withdrawal into category.

6. You HAVE to use your bank card all the time for tracking - i spend once a year (or every other year) some subcriptions, and I would like them to be spread on the entire period.It's a nice app, but it needs improvements.

7. To stay updated, the app logins often (as it should be) to the accounts but this causes the passwords expire very quickly because each password is valid for a certain number of logins (80 logins for Hellobank for example).

8. Bank connector do not work for month, support not replying when the support links works..... It was used to be a good app, now it feels like it is gone.

9. These guys seems more interested in throwing their opportunities and growth stuff (which is nothing but disguised ads) down my throat than to keep the core of the app working.

10. I like to have a global view on all my accounts! a bit annoying with all the suggestion, optimisations stuff and such, but i can understand that.

11. I like how it gives me a bird's eye view of the main categories of expenses and keep track of them.

Steps to Troubleshoot & Fix Bankin' Issues

1. Fix Bankin' Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Bankin': Restarting the app will resolve most errors.
  2. Update the Bankin' App. Here is how:
    1. On Android goto PlayStore » Search for "Bankin'" » Open Bankin' » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bankin' » click "UPDATE".
  3. Clear Bankin' app cache: Clearing cached data will force your app to retrieve the latest data directly from Bankin' servers.
    1. On Android, goto Settings » Apps » Select "Bankin'" » click Storage » click "Clear Cache".
  4. Check Bankin' app permissions. If any of these permissions required to use your device's features are disenabled, Bankin' might not work.
  5. Uninstall and reinstall Bankin'. If nothing else has worked, completely uninstall Bankin' then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bankin' not working

2. Fix Bankin' Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Bankin' be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bankin' not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bankin' may not be able to connect to the Internet when running in the background.

Reported Issues