Contact Crypto Exchange Customer Service

Why chat with our AI Crypto Exchange Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Crypto Exchange.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Tried 5 different debit cards not one transaction worked called all 4 banks the Manager at the bank said everything is fine in there end.Love'em! I've been into crypto for 3yrs & I've been using these guys for just as long.

2. All these disadvantages, in my opinion, are completely insignificant, and in no way outweigh the advantages of this platform, so I recommend that you definitely try it.Speaking as an absolute novice, I've been using Changelly for about a year.

3. Only what is applicable to the "bigger" version, namely: high commissions when buying crypto for fiat, the exchange rate cannot be fixed for all pairs, rare, but there may still be swap delays.

4. I refer to the pluses: stable performance, rich functionality that is not inferior to the web version, simple and intuitive interface, a convenient chat with technical support, also all the advantages of the web version: low commissions, profitable rates, swap speed.

5. This is my first experience with the app but I feel comfortable to continue using it more.My funds got lost trying to do a transaction.

6. I have no idea how good the customer service is because I've been using this app for years and never had an issue.

7. I have been using this application for a long time and I have something to say about it.

8. I lose money by paying more for less amount of crypto.The was so good to trade on I was just start with it about to know more about the crypto exchangeGood app for swapping.

9. The Exchange you're using might not have the trading pair you would like.

10. Easy to follow instructions with these guys.Purchase and exchange rate is very very high.

11. The staff has been first rate.

1. Fix Crypto Exchange Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Crypto Exchange: Restarting the app will resolve most errors.
2. Update the Crypto Exchange App. Here is how:
   1. On Android goto PlayStore » Search for "Crypto Exchange" » Open Crypto Exchange: Buy Bitcoin » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crypto Exchange » click "UPDATE".
3. Clear Crypto Exchange: Buy Bitcoin app cache: Clearing cached data will force your app to retrieve the latest data directly from Crypto Exchange servers.
   1. On Android, goto Settings » Apps » Select "Crypto Exchange: Buy Bitcoin" » click Storage » click "Clear Cache".
4. Check Crypto Exchange app permissions. If any of these permissions required to use your device's features are disenabled, Crypto Exchange might not work.
5. Uninstall and reinstall Crypto Exchange. If nothing else has worked, completely uninstall Crypto Exchange then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Crypto Exchange not working

2. Fix Crypto Exchange Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Crypto Exchange be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Crypto Exchange not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Crypto Exchange may not be able to connect to the Internet when running in the background.