Contact BTC, ETH, SHIB, Altcoin Wallet Customer Service

Why should I report an Issue with BTC, ETH, SHIB, Altcoin Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 🎖️ Freewallet - Crypto Financial Service to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Good job! Thanks.App is really easy to use and understand (I managed to get to grips with it and I'm really not very tech savvy!) However, the network fees are absolutely extortionate! £115 to send £60!! The network fee isn't shown until you want to transfer so you have no idea how much it'll cost beforehand, and most BTC friendly places want the money sent ASAP (the most expensive option).

2. I personally keep at least 6 coins here for almost a year and never had a single issue.Nice handy wallet! I don't even hesitate to compare this one with other top wallets.

3. Go back to wallet".. What the...? It's really frustrating.. It has low rating for a reason i guess.. Don't download.Thanks to the good and strong free wallet's team.

4. So I've now got £60 worth of cryptocurrency sitting in my wallet that I'll never spend and never get back...such a waste!Great performance of the app.

5. Update: Thanks for responding! The issue has been resolved and its actually a better time now for the transfer to happen anyway.

6. I also want to note the security aspect, because having two-factor authentication in its arsenal, the app immediately bypasses its competitors in this segment, being at the same time faster and more functional.I like this app.

7. They keep increasing the amount of coins and tokens you can store and exchange, free (and almost instant) transactions between app users is a plus.

8. The wallet is convenient to use as a universal tool which I willingly do.Didn't let me log in after a few sessions.

9. But,, The kin currency in volts has been deactivated for some time and I can not transfer or exchange it.

10. I've never had such cases when the wallet would stop working at crucial moments, or somehow slowed down.

11. Sometimes it hangs in limbo between verifying your transactions, sometimes a weird HTML code covers the screen, sometimes you can't log in at all even tho you know for certain that your log in credentials are correct.

1. Fix BTC, ETH, SHIB, Altcoin Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BTC, ETH, SHIB, Altcoin Wallet: Restarting the app will resolve most errors.
2. Update the BTC, ETH, SHIB, Altcoin Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "BTC, ETH, SHIB, Altcoin Wallet" » Open BTC, ETH, SHIB, Altcoin Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BTC, ETH, SHIB, Altcoin Wallet » click "UPDATE".
3. Clear BTC, ETH, SHIB, Altcoin Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from BTC, ETH, SHIB, Altcoin Wallet servers.
   1. On Android, goto Settings » Apps » Select "BTC, ETH, SHIB, Altcoin Wallet" » click Storage » click "Clear Cache".
4. Check BTC, ETH, SHIB, Altcoin Wallet app permissions. If any of these permissions required to use your device's features are disenabled, BTC, ETH, SHIB, Altcoin Wallet might not work.
5. Uninstall and reinstall BTC, ETH, SHIB, Altcoin Wallet. If nothing else has worked, completely uninstall BTC, ETH, SHIB, Altcoin Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BTC, ETH, SHIB, Altcoin Wallet not working

2. Fix BTC, ETH, SHIB, Altcoin Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BTC, ETH, SHIB, Altcoin Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BTC, ETH, SHIB, Altcoin Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BTC, ETH, SHIB, Altcoin Wallet may not be able to connect to the Internet when running in the background.