Contact Tron Wallet Customer Service

Why should I report an Issue with Tron Wallet - buy TRX coin?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 🎖️ Freewallet - Crypto Financial Service to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If that can be fixed, I'll definitely download the app again.This app is extremely shady, i repeat do not trust, i downloaded it and i think they only wanted to steal my finger print, i sent around 5$ to the wallet which never showed up in it, then loghed out to see if it went in and just needed to reboot, after logging out coyld never log back in again, sent the address to the support team the wallet gave me and they said that the addresses didnt match up when all it did was click copy address.

2. So far I had a good experience with this app and have a long history of the transactions and all of them were fast and safe as I remember.Recently I had lost my phone and got totally stuck with the logging in process because I couldn't get my correct 2FA codes and haven't written down the backup ones.

3. I want to collect and send my TRX But I can't access my wallet becasue I cant take a proper picture, and my camera takes photos way above 10MB ):There are so few good TRON applications and this one seems to be outstanding.

4. Edit: I will not be pursuing the 3 dollars in tron I lost, if it means contacting staff over a simple first erroneous transaction, I feel I would need to do it again, and again.

5. thanksApplication from Freewallet feels comfortable and easy to use and still has some great features like the built-in exchange that works unexpectedly fast.

6. So, the speed of exchanges is great.This is very simple to use, connects easily , and works fine in my device.

7. Must download.Tiny sub 1 cent transactions go thru ok, but once u ask for a 500 coin transfer, your currency goes missing.

8. You can keep my money, and my rating.I'm hoping to get in contact with one of the devs if I can? I have nothing against the app, but I dont understand why the sign up process is so extensive.

9. An application that works very well with a clean and intuitive user interface.

10. I recommend "kraken"Well, TRON is not in the best condition and the hopes for “the Moon” are high, so I'm not yet withdrawing or exchanging it just to see how it does.

11. I've been trying to upload front and back ID, but on uploading, it just freezes, then takes me back to the screen with the PIN pad where I have to enter my 4 number pin.

1. Fix Tron Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tron Wallet: Restarting the app will resolve most errors.
2. Update the Tron Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Tron Wallet" » Open Tron Wallet - buy TRX coin » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tron Wallet » click "UPDATE".
3. Clear Tron Wallet - buy TRX coin app cache: Clearing cached data will force your app to retrieve the latest data directly from Tron Wallet servers.
   1. On Android, goto Settings » Apps » Select "Tron Wallet - buy TRX coin" » click Storage » click "Clear Cache".
4. Check Tron Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Tron Wallet might not work.
5. Uninstall and reinstall Tron Wallet. If nothing else has worked, completely uninstall Tron Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tron Wallet not working

2. Fix Tron Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tron Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tron Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tron Wallet may not be able to connect to the Internet when running in the background.