Published by Bitbns Cryptocurrency Trading Exchange India on Oct 11, 2024

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Why should I report an Issue with BNS: Crypto Trading Exchange?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bitbns Cryptocurrency Trading Exchange India to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BNS: Crypto Trading Exchange

1. With 70+ cryptocurrencies listed at present, Bitbns allows users to buy and sell cryptocurrencies at best available prices and offers ease of trading like no other cryptocurrency exchange.

2. The largest cryptocurrency exchange in India, Bitbns allows users to trade cryptocurrencies at best competitive prices.

3. Bitbns recommends its users to couple margin trading with bracket order to avoid volatility risks.

4. Margin Trading- Borrow funds to make more profit or lend your funds to earn more by starting a margin trading account on Bitbns.

5. Stop-limit Orders - Enter or exit the market only when you are sure about the price momentum by opting for stop limit trading in cryptocurrency only on Bitbns.

6. One of the notable recent updates to Bitbns has been the introduction of the USDT market, where users can trade cryptocurrencies against USDT.

7. Ever since its inception in late 2017, Bitbns has been consistent at providing the best cryptocurrency trading experience across the globe.

8. Crypto Wallet - Store your funds in an ultra-secure, 2FA-enabled cryptocurrency wallet with the freedom to withdraw, transfer, deposit or trade in an instant.

9. Some of the top cryptocurrencies one can trade on Bitbns are Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), Binance Coin (BNB), Neo (NEO) and more.

10. Margin Lending is undoubtedly one of the most failsafe methods to earn profit by lending cryptocurrency funds at fixed interest rate for a fixed period of time.

11. USDT Market - Trade cryptocurrencies with a USDT pair in order to reduce volatility risks and explore a whole new market that runs on Tether (USDT).

BNS Customer Insights

1. Bitbns says my account does not exists! How come same company has 2 apps which are not integrated! Pathetic service.don't use this app it's wast of time and money for money withdraw they take 2 month what type of service they are providing and there coin prices updated is very slow totally wast appVery very poor app, you can get far better apps then this like WazirX, CoinDCX and all where they will not hide anything from the customer.

2. When I performed an USDT withdrawal they rejected the withdrawal by saying it will not support due some techincal issue and said it will return with in 1-4 hours and its been more then 15 days now but it didn't got resolved yet and they were saying they will resolve ASAP.Please don't install this and loose your money.

3. They look like fraud to meUnable to withdraw money I withdrawn from balances in December 2022, the amount still hasn't reflected on my account.

4. It has been more than 6 months I requested for withdrawal still did not receive them.

5. This is one type of scan.They haven't processed funds to my account since November and December.

6. I need to access my funds locked in your app and it has been 5 months now.

7. But nowadays withdrawal is taking more than months to process.

8. The app has zero cash reserves, fraudsters who has high chances of default.Once this app was one of super rated apps.

9. I have requested for 2FA Reset thrice with all the necessary information yet I have not been reached out by the app.

10. Only deposit option available but for withdrawal will take 90 days.

11. Requesting the team to please contact me ASAP.Fraud application.

Steps to Troubleshoot & Fix BNS Issues

1. Fix BNS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BNS: Restarting the app will resolve most errors.
  2. Update the BNS App. Here is how:
    1. On Android goto PlayStore » Search for "BNS" » Open BNS: Crypto Trading Exchange » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BNS » click "UPDATE".
  3. Clear BNS: Crypto Trading Exchange app cache: Clearing cached data will force your app to retrieve the latest data directly from BNS servers.
    1. On Android, goto Settings » Apps » Select "BNS: Crypto Trading Exchange" » click Storage » click "Clear Cache".
  4. Check BNS app permissions. If any of these permissions required to use your device's features are disenabled, BNS might not work.
  5. Uninstall and reinstall BNS. If nothing else has worked, completely uninstall BNS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BNS not working


2. Fix BNS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BNS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BNS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BNS may not be able to connect to the Internet when running in the background.

Reported Issues