Published by XTSoftware

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Why should I report an Issue with Bitcoin Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of XTSoftware to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bitcoin Converter

1. Bitcoin Converter allows you to convert Bitcoin values (Cryptocurrency BTC) to other currencies, like USD, EUR, BRL and CNY. (Full list below).

2. Bitcoin Converter converts Bitcoins BTC to other currencies for free.

3. Bitcoin Converter requires a Internet connection at first run, since the data needs to be fetched.

4. The conversion data is gathered directly from Bitcoin Blockchain (with a 15 minutes delayed price).

5. Anyway you can press the Refresh button anytime at the Action Bar to update all currencies.

6. After it, we'll try to synchronize at app's startup and then every 30 minutes.

7. We already support conversions to 21 currencies: Australian Dollar (AUD), Brazilian Real (BRL), Canadian Dollar (CAD) , Swiss Franc (CHF), Chilean Peso (CLP), Chinese Yuan (CNY), Danish Krone (DKK), Euro (EUR), Pound Sterling (GBP), Hong Kong Dollar (HKD), Icelandic Króna (ISK), Japanese Yen (JPY), South Korean Won (KRW), New Zealand Dollar (NZD), Polish Zloty New (PLN), Russian Ruble (RUB), Swedish Krona (SEK), Singapore Dollar (SGD), Thai Baht (THB), Taiwan Dollar (TWD) and United States Dollar (USD).

Bitcoin Converter Customer Insights

1. Thanks for making this!Coin converter for bitcoin works greatIt is good,but kindly add Pakistani currency PKR in it.ThanksStraight to the point.

2. Good App, user friendly and useful.I struggled to locate ZAR SA currency but it's very good!It's was good, it does a good job.

3. It's easy to use.Neat. I'd love to someday see the source code of this.

4. Gives an estimate and that's that!Why is Nigeria naira not among the currencies.

Steps to Troubleshoot & Fix Bitcoin Converter Issues

1. Fix Bitcoin Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bitcoin Converter: Restarting the app will resolve most errors.
  2. Update the Bitcoin Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Bitcoin Converter" » Open Bitcoin Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitcoin Converter » click "UPDATE".
  3. Clear Bitcoin Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitcoin Converter servers.
    1. On Android, goto Settings » Apps » Select "Bitcoin Converter" » click Storage » click "Clear Cache".
  4. Check Bitcoin Converter app permissions. If any of these permissions required to use your device's features are disenabled, Bitcoin Converter might not work.
  5. Uninstall and reinstall Bitcoin Converter. If nothing else has worked, completely uninstall Bitcoin Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bitcoin Converter not working


2. Fix Bitcoin Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bitcoin Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bitcoin Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bitcoin Converter may not be able to connect to the Internet when running in the background.

Reported Issues