Contact Ethereum Wallet Customer Service

Why should I report an Issue with Ethereum Wallet - buy ETH?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 🎖️ Freewallet - Crypto Financial Service to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is not great for the developer.The wallet has many remarkable features: it shows current information about your account, it has an exchanger and many options to secure your account.

2. Great wallet, 5 points!What really caught my attention is that it has a lot of cool security features and is based on cold-storage technology.

3. Great option even for advanced users♡I really like the fees here, they are quite low when compared to other mono wallets I've used before (the fees were higher in other wallets).

4. All the necessary information about the wallet was not difficult to obtain, so the first acquaintance went smoothly.

5. This is really good service.Feels like I can say for sure that this is one of the most useful wallets I've tried in recent years.

6. I love the design too.I’ve been using Freewallet apps for over a couple of years and I would say they are pretty decent.

7. Then tried to get the other wallet same thing.

8. The thing is I've been looking for a lightweight app that has decent security and for some reason, many apps lack the security part.

9. Just recently an error message appeared when I went to purchase.

10. When I went to log back into the app the error message appeared and said try again later.

11. Freewallet is completely intuitive and fast, the transaction speed is impressive, breaking the records of my past wallets.

1. Fix Ethereum Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ethereum Wallet: Restarting the app will resolve most errors.
2. Update the Ethereum Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Ethereum Wallet" » Open Ethereum Wallet - buy ETH » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ethereum Wallet » click "UPDATE".
3. Clear Ethereum Wallet - buy ETH app cache: Clearing cached data will force your app to retrieve the latest data directly from Ethereum Wallet servers.
   1. On Android, goto Settings » Apps » Select "Ethereum Wallet - buy ETH" » click Storage » click "Clear Cache".
4. Check Ethereum Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Ethereum Wallet might not work.
5. Uninstall and reinstall Ethereum Wallet. If nothing else has worked, completely uninstall Ethereum Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ethereum Wallet not working

2. Fix Ethereum Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ethereum Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ethereum Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ethereum Wallet may not be able to connect to the Internet when running in the background.