Published by United Bank of Michigan on Jun 12, 2024

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Why should I report an Issue with United Bank Mobile Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of United Bank of Michigan to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About United Bank Mobile Banking

1. Manage your finances anytime, anywhere - from your mobile device. • You’ll enjoy peace of mind, knowing we are committed to protecting the privacy of your financial information. *Subject to approval, apply within Online Banking. **Must have transfers and Bill Pay set up previously in Online Banking.

2. This service is free for United Bank of Michigan online banking customers.

3. Bank conveniently and securely with United Bank’s Mobile Banking.

4. Standard messaging, airtime and data charges may apply.

United Bank Customer Insights

1. Please fix this! ETA new phone, great app! ETA new phone, new app and it's great.Before the update this app worked to my satisfaction, now my Samsung phone won't open this app., I contacted a tech, android phones need special attention, from Shara.

2. Pain to have to turn USB debugging off just to check my balance.Attempting to use this on my android 8.0 device results in: "This app's security policy prevents the use of android debug bridge".

3. It's a good app otherwise but it does this often.App used to work fine with USB debugging enabled now it won't even open for more then a few seconds and claims its a security issue to open the app with USB debugging enabled.

4. Now you get 5 🌟 ⭐ 🌟 ⭐ 🌟 STARSWorks great! From deposits to checking my balance it's fast and secure.Good app.

5. Great! But then it says I have to update with no skip option.

6. But then it says it needs to update, but the update is not compatible with my phone.

7. This renders it useless space on my phone and need to use the web and do a full login.

8. Don't like to have to set up finger login repeatedly.The app will just stop working and not let you click on anything to enter your login info.

9. But I can skip the update and it works.

10. Makes no sense when all my other financial apps work fine with it on.

11. Great job Shara.

Steps to Troubleshoot & Fix United Bank Issues

1. Fix United Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart United Bank: Restarting the app will resolve most errors.
  2. Update the United Bank App. Here is how:
    1. On Android goto PlayStore » Search for "United Bank" » Open United Bank Mobile Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for United Bank » click "UPDATE".
  3. Clear United Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from United Bank servers.
    1. On Android, goto Settings » Apps » Select "United Bank Mobile Banking" » click Storage » click "Clear Cache".
  4. Check United Bank app permissions. If any of these permissions required to use your device's features are disenabled, United Bank might not work.
  5. Uninstall and reinstall United Bank. If nothing else has worked, completely uninstall United Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing United Bank not working


2. Fix United Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make United Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to United Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, United Bank may not be able to connect to the Internet when running in the background.

Reported Issues