Published by Trans-code Design

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Why should I report an Issue with Droid Scan Lite?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Trans-code Design to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Droid Scan Lite Customer Insights

1. superb app Really helped me a lot thank you 😃Free is glorified pic appBesides being one of the most confusing apps I have ever put into an electronic device, and hours trying to get a business document jpeg converted to a PDF format so I can email it to the company, I finally found a user manual.

2. -Very poor UIBut I appreciate the small footprint above all.This is a nice, simple scanner app that does what it's supposed to, and doesn't try too many other fancy stuff.

3. Guess what? Down in the middle of the manual it states that creating a PDF file is a Pro version feature.

4. Plus, it's free AND ad-free! PDF isn't supported, but jpeg export is good enough for me ;)Don't see the point.

5. You need to start with a clean slate and make ALL of the tasks flow together.

6. Say what? The whole reason I downloaded this app was to try it out and generate a PDF file.

7. Most unintuitive app and some seriously false advertising.

8. No starsDoes not create pdf.Helpful and useful to those that have it.

9. The rest of the issue stands as I described.

10. You should at least try to copy them somewhat.Do not waste time.

11. If I want to keep a record of something, I always take a pic.

Steps to Troubleshoot & Fix Droid Scan Lite Issues

1. Fix Droid Scan Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Droid Scan Lite: Restarting the app will resolve most errors.
  2. Update the Droid Scan Lite App. Here is how:
    1. On Android goto PlayStore » Search for "Droid Scan Lite" » Open Droid Scan Lite » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Droid Scan Lite » click "UPDATE".
  3. Clear Droid Scan Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from Droid Scan Lite servers.
    1. On Android, goto Settings » Apps » Select "Droid Scan Lite" » click Storage » click "Clear Cache".
  4. Check Droid Scan Lite app permissions. If any of these permissions required to use your device's features are disenabled, Droid Scan Lite might not work.
  5. Uninstall and reinstall Droid Scan Lite. If nothing else has worked, completely uninstall Droid Scan Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Droid Scan Lite not working


2. Fix Droid Scan Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Droid Scan Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Droid Scan Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Droid Scan Lite may not be able to connect to the Internet when running in the background.

Reported Issues