Published by Magna Digital Lab

Report an issue with Business Card Scanner.
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Why should I report an Issue with Business Card Scanner - Saciva?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Magna Digital Lab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Business Card Scanner Customer Insights

1. Thanks dev.Worst Application... I Forget My Username And Password... Everytime M Trying To Retrieve It Says "Failed Sorry , There's Unknown Error On Saciva"... From India...Why need account verification? Not user friendlyunder maintennace terrus kapan bs dipakai lagi?Mantap tenaaaaaannI scanned a ton of cards, like about 30+ and when I looked at the cards I had scanned it only showed 5.. so did the other cards disappear? Will I need to scan them again?After using the app and I failed to open the app as it is asking for username/password.

2. Needs secretaries to type up details instead of doing it automaticallyCan not verify in IndonesiaUnable to verify account.

3. Never receive the verify code for Malaysia.Nice app to store Business Card.

4. Where has my data gone? Upon using forgot username/password it says my mob is not registered .

Steps to Troubleshoot & Fix Business Card Scanner Issues

1. Fix Business Card Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Business Card Scanner: Restarting the app will resolve most errors.
  2. Update the Business Card Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Business Card Scanner" » Open Business Card Scanner - Saciva » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Business Card Scanner » click "UPDATE".
  3. Clear Business Card Scanner - Saciva app cache: Clearing cached data will force your app to retrieve the latest data directly from Business Card Scanner servers.
    1. On Android, goto Settings » Apps » Select "Business Card Scanner - Saciva" » click Storage » click "Clear Cache".
  4. Check Business Card Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Business Card Scanner might not work.
  5. Uninstall and reinstall Business Card Scanner. If nothing else has worked, completely uninstall Business Card Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Business Card Scanner not working


2. Fix Business Card Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Business Card Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Business Card Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Business Card Scanner may not be able to connect to the Internet when running in the background.

Reported Issues