Published by Charge.com on Aug 1, 2024

Report an issue with Merchant Account.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Merchant Account?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Charge.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Merchant Account image 1 contact Merchant Account image 2

About Merchant Account

1. Use your device to accept credit cards while you are on the road, in your store, at trade shows,at flea markets, or anywhere else you use your Android device.

2. Plus, you can use the same secure, reliable Charge. com merchant account to accept credit cards on your website, by fax, by mail, or over the phone.

3. Increase your sales by accepting credit cards with your Android device.

4. Open a new account with Charge. com today and get FREE credit card swiping hardware for your Android device. • Get FREE credit card swiping hardware when you open a new Charge.

Merchant Account Customer Insights

1. So if you are looking for a simple credit card charging application, this one is the fastest and easiest to use.

2. It is very easy to charge a credit card or reverse a transaction while using the app.

3. I liked the sleek design and processing charges are low.Has monthly fees either you make a sale or not.

4. The information is easy to enter and the response time is very good.

5. This merchant application is better than square.

6. UninstallIt's a great app with signature functionality..I like this app very much.

7. It installs quickly and is very snappy to use.

Steps to Troubleshoot & Fix Merchant Account Issues

1. Fix Merchant Account Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Merchant Account: Restarting the app will resolve most errors.
  2. Update the Merchant Account App. Here is how:
    1. On Android goto PlayStore » Search for "Merchant Account" » Open Merchant Account » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Merchant Account » click "UPDATE".
  3. Clear Merchant Account app cache: Clearing cached data will force your app to retrieve the latest data directly from Merchant Account servers.
    1. On Android, goto Settings » Apps » Select "Merchant Account" » click Storage » click "Clear Cache".
  4. Check Merchant Account app permissions. If any of these permissions required to use your device's features are disenabled, Merchant Account might not work.
  5. Uninstall and reinstall Merchant Account. If nothing else has worked, completely uninstall Merchant Account then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Merchant Account not working


2. Fix Merchant Account Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Merchant Account be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Merchant Account not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Merchant Account may not be able to connect to the Internet when running in the background.

Reported Issues