Contact Nine Work Customer Service

Why should I report an Issue with Nine Work for Android Enterpri?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 9Folders Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Nine Work is a full-fledged email application for Android based on Direct Push technology to synchronize with Microsoft Exchange Server using Microsoft Exchange ActiveSync, and also designed for entrepreneurs or ordinary people who want to have efficient communication with their colleagues, friends, ‎and family members at anytime, anywhere.

2. All Nine Work data is stored in user device only. - Automatic setup for many popular email services like Office 365, Exchange Online, Hotmail, Live. - Nine Work is not cloud based.

3. Nine Work is an email app to synchronize with Exchange Server using ActiveSync and it is based on Android Enterprise.

4. Leveraging E-Mail, Contacts, Calendar, Tasks and Notes on your mobile devices through wireless networks enhances your user experience and dramatically reduces your time. - Direct Push Synchronization with Exchange ActiveSync.

5. Nine Work is compatible with MDM solutions such as AirWatch, MobileIron, Maas360, etc based on Android Enterprise.

6. Nine Work does not have any server to store user's Nine Work data.

7. Nine Work app connects to user server directly.

8. There might be nothing more important than efficient communication in the work of a company.

9. As of today email communication became a critical thing as interpersonal communication skill within an organization or in your daily life.

10. You may already have good experience with other E-Mail apps for Android.

11. It stores your accounts’ passwords only on the actual device.

1. It takes long to sync up email and every time I open the app, it asks me to sign-in and the push doesn't work.App won't allow me to open attachments (example, a PDF) that are inside of an attached email (EML).

2. Please fix ASAP.Predictive text screws up typing, adds the word where your cursor is and leaves all other letters and brings your cursor to the end of the email.

3. Can view email in full screen which is a plus as some of the email subscribed news are hard to view on other email apps like gmail.

4. Other then that had not encounter issue on search email or attachment which i read from other reviews and no crash issue so far.Worst app.

5. Have other functions like to share email to other external apps which i need it.

6. using for several months..... not as good as Touchdown! Unable to exchange email in real time.

7. Cannot sync more often than every 5 minutes...... way tooooooooo long! (added 10 May 2019.. I want to give ZERO STARS but the system won't allow it! REALLY DISAPPOINTED AND FRUSTRATED with the very terrible performance of this app but I am stuck with it and it negatively impacts my work.

8. Works well with gsuite and also standard hosting email setting.

9. As i hv multiple acc, all email function is easy to use and identify from which acc.

10. Compose email option to send email from which acc although u can set default.

11. Able to filter unread email on all email too.

1. Fix Nine Work Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nine Work: Restarting the app will resolve most errors.
2. Update the Nine Work App. Here is how:
   1. On Android goto PlayStore » Search for "Nine Work" » Open Nine Work for Android Enterpri » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nine Work » click "UPDATE".
3. Clear Nine Work for Android Enterpri app cache: Clearing cached data will force your app to retrieve the latest data directly from Nine Work servers.
   1. On Android, goto Settings » Apps » Select "Nine Work for Android Enterpri" » click Storage » click "Clear Cache".
4. Check Nine Work app permissions. If any of these permissions required to use your device's features are disenabled, Nine Work might not work.
5. Uninstall and reinstall Nine Work. If nothing else has worked, completely uninstall Nine Work then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nine Work not working

2. Fix Nine Work Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nine Work be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nine Work not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nine Work may not be able to connect to the Internet when running in the background.