Published by Codeproof Technologies Inc on Nov 20, 2024

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Why should I report an Issue with Codeproof MDM for Android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Codeproof Technologies Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Codeproof MDM for Android image 1 contact Codeproof MDM for Android image 2

About Codeproof MDM for Android

1. Install Codeproof app on your device from Appstore. a) Install “Galaxy Security MDM” app on Samsung devices. 3. 4.

2. Codeproof Enterprise Mobility Management (EMM) Agent app for various Android devices. 1.

3. Login to Console at to manage all your devices.

4. NOTE: To Un-install this app, Please follow these instructions.

5. Signup at go to “sign-up” from top right menu bar. 2.

6. NOTE: This app uses the Device Administrator permission.

Codeproof MDM Customer Insights

1. Watch out for this ransomware.I rate him with two stars only for the bad service after writing 3 letters and no answer from his company .

2. How can we help you nothing at all like that very bad I had to sort out the problems myself , he only gets two stars from me service is bad not answering my letters nothing at all .

3. Garbage.Could not understand themgooxSamsung Glaxy megaVery good.Love the dashboard that can manage multiple devices.

4. If you decide to stop having the service they force you to pay for an entire year to even remove the app.

5. After i decided to to continue use i emailed them then they remotely blocked using everything on my tablets including settings.

6. I cant even change my phone background.

7. Give this app a try, you won't be disappointedIts good and easy to use.

8. Sidney007Why does this even exist.

9. Had to buy all new tablets.

Steps to Troubleshoot & Fix Codeproof MDM Issues

1. Fix Codeproof MDM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Codeproof MDM: Restarting the app will resolve most errors.
  2. Update the Codeproof MDM App. Here is how:
    1. On Android goto PlayStore » Search for "Codeproof MDM" » Open Codeproof MDM for Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Codeproof MDM » click "UPDATE".
  3. Clear Codeproof MDM for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from Codeproof MDM servers.
    1. On Android, goto Settings » Apps » Select "Codeproof MDM for Android" » click Storage » click "Clear Cache".
  4. Check Codeproof MDM app permissions. If any of these permissions required to use your device's features are disenabled, Codeproof MDM might not work.
  5. Uninstall and reinstall Codeproof MDM. If nothing else has worked, completely uninstall Codeproof MDM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Codeproof MDM not working


2. Fix Codeproof MDM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Codeproof MDM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Codeproof MDM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Codeproof MDM may not be able to connect to the Internet when running in the background.

Reported Issues

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