Contact Microsoft Teams Customer Service

Why should I report an Issue with Microsoft Teams?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Microsoft Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can do it all in Microsoft Teams. • Meet securely with communities, teammates, family, or friends. • Set up a meeting within seconds and invite anyone by sharing a link or calendar invite. • Chat 1-1 or to your entire community, @mention people in chats to get their attention. • Create a dedicated community to discuss specific topics and make plans*. • Work closely and collaborate by keeping conversations organized by specific topics and projects with teams and channels. • Video or audio call anyone directly in Teams or instantly convert a group chat to a call. • Use GIFs, emojis, and message animations to express yourself when words aren’t enough. • Send photos and videos in chats to quickly and easily share important moments. • Use cloud storage to access shared documents and files on the go. • Organize shared content in a community — events, photos, links, files —so you don’t have to waste time searching*. • Get the most out of your meetings by using screenshare, whiteboard, or breakout in virtual rooms. • Manage access to information and ensure the right people have access to the right info, even when people join and leave projects. • Use task lists to stay on top of projects and plans - assign tasks, set due dates, and cross off items to keep everyone on the same page. • Securely collaborate with others while maintaining control over your data. • Keep communities safe by allowing owners to remove inappropriate content or members*. • Enterprise-level security and compliance you expect from Microsoft 365**. *Available when using Microsoft Teams with your Microsoft account. **Commercial features of this app require a paid Microsoft 365 commercial subscription or a trial subscription of Microsoft Teams for work.

2. Whether you’re connecting with your community for an upcoming activity or working with teammates on a project, Microsoft Teams helps bring people together so that they can get things done.

3. It’s the only app that has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place—so you can easily connect and manage access to information.

4. Join audio and video calls in a secure setting, collaborate in documents, and store files and photos with built-in cloud storage.

5. Get your community, family, friends, or work mates together to accomplish tasks, share ideas, and make plans.

6. If you’re not sure about your company’s subscription or the services you have access to, visit Office. com/Teams to learn more or contact your IT department.

7. By downloading Teams, you agree to the license (see aka. ms/eulateamsmobile) and privacy terms (see aka. ms/privacy).

8. For support or feedback, email us at mtiosapp@microsoft. com.

9. EU Contract Summary: aka.

1. It's annoying and frustrating because the desktop app only accommodates one account at a time, so my phone ensures I get notifications when someone sends a message.Surprisingly good app, I'm a new user but it seems like you can do most of what the desktop program does.

2. Messages you replied to on the desktop version still appear on the app, so you can't easily tell what has been taken care of and what hasn't.I simply cannot get regular notifications from Teams.

3. I would rate it higher, but with the continual issues with audio, Bluetooth and multiple profiles, it's only useful for texting.I have multiple clients and need to be logged into several accounts, and it constantly crashes.

4. This has gone on for over a year now.I manage an entire market of cell phones and I can tell you that every single cell phone make and model of device the Chat feature only loads 1/20 times.

5. The interface is nice, though, and once you're signed in it works well.The mobile teams app is very buggy - especially using multiple profiles.

6. Teams can't seem to properly use any Bluetooth headphones - anytime I make an outgoing call it shows the Bluetooth selected, but theres no audio.

7. middle of the road compared to other meeting apps.It works, so that's four stars.

8. You either hold the phone up to your ear the old fashioned way, or use your speaker phone and broadcast your meeting for everyone around to hear.I have to sign in three times.

9. Sometimes the whole inactive on desktop setting works; other times it fails to notify me.

10. Transitions between mobile and desktop while in a meeting are inconsistent.

11. Because then I get multiple notifications every single time anything happens.

1. Fix Microsoft Teams Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Microsoft Teams: Restarting the app will resolve most errors.
2. Update the Microsoft Teams App. Here is how:
   1. On Android goto PlayStore » Search for "Microsoft Teams" » Open Microsoft Teams » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Teams » click "UPDATE".
3. Clear Microsoft Teams app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Teams servers.
   1. On Android, goto Settings » Apps » Select "Microsoft Teams" » click Storage » click "Clear Cache".
4. Check Microsoft Teams app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Teams might not work.
5. Uninstall and reinstall Microsoft Teams. If nothing else has worked, completely uninstall Microsoft Teams then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Teams not working

2. Fix Microsoft Teams Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Microsoft Teams be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Microsoft Teams not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Microsoft Teams may not be able to connect to the Internet when running in the background.