Contact Microsoft Teams Customer Service

Why chat with our AI Microsoft Teams Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Microsoft Teams.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It's annoying and frustrating because the desktop app only accommodates one account at a time, so my phone ensures I get notifications when someone sends a message.Surprisingly good app, I'm a new user but it seems like you can do most of what the desktop program does.

2. Messages you replied to on the desktop version still appear on the app, so you can't easily tell what has been taken care of and what hasn't.I simply cannot get regular notifications from Teams.

3. I would rate it higher, but with the continual issues with audio, Bluetooth and multiple profiles, it's only useful for texting.I have multiple clients and need to be logged into several accounts, and it constantly crashes.

4. This has gone on for over a year now.I manage an entire market of cell phones and I can tell you that every single cell phone make and model of device the Chat feature only loads 1/20 times.

5. The interface is nice, though, and once you're signed in it works well.The mobile teams app is very buggy - especially using multiple profiles.

6. Teams can't seem to properly use any Bluetooth headphones - anytime I make an outgoing call it shows the Bluetooth selected, but theres no audio.

7. middle of the road compared to other meeting apps.It works, so that's four stars.

8. You either hold the phone up to your ear the old fashioned way, or use your speaker phone and broadcast your meeting for everyone around to hear.I have to sign in three times.

9. Sometimes the whole inactive on desktop setting works; other times it fails to notify me.

10. Transitions between mobile and desktop while in a meeting are inconsistent.

11. Because then I get multiple notifications every single time anything happens.

1. Fix Microsoft Teams Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Microsoft Teams: Restarting the app will resolve most errors.
2. Update the Microsoft Teams App. Here is how:
   1. On Android goto PlayStore » Search for "Microsoft Teams" » Open Microsoft Teams » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Microsoft Teams » click "UPDATE".
3. Clear Microsoft Teams app cache: Clearing cached data will force your app to retrieve the latest data directly from Microsoft Teams servers.
   1. On Android, goto Settings » Apps » Select "Microsoft Teams" » click Storage » click "Clear Cache".
4. Check Microsoft Teams app permissions. If any of these permissions required to use your device's features are disenabled, Microsoft Teams might not work.
5. Uninstall and reinstall Microsoft Teams. If nothing else has worked, completely uninstall Microsoft Teams then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Microsoft Teams not working

2. Fix Microsoft Teams Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Microsoft Teams be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Microsoft Teams not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Microsoft Teams may not be able to connect to the Internet when running in the background.