Published by Eutelsat Communications

Report an issue with Eutelsat satellite finder.
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Why should I report an Issue with Eutelsat satellite finder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eutelsat Communications to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Eutelsat satellite finder

1. Eutelsat satellite finder permet de déterminer les paramètres de pointage de tous les satellites de la flotte Eutelsat.

2. L’appli permet également en réalité augmenté, de définir l’emplacement d’installation de l’antenne et de régler l’angle de polarisation de la tête.

Eutelsat satellite finder Customer Insights

Steps to Troubleshoot & Fix Eutelsat satellite finder Issues

1. Fix Eutelsat satellite finder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eutelsat satellite finder: Restarting the app will resolve most errors.
  2. Update the Eutelsat satellite finder App. Here is how:
    1. On Android goto PlayStore » Search for "Eutelsat satellite finder" » Open Eutelsat satellite finder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eutelsat satellite finder » click "UPDATE".
  3. Clear Eutelsat satellite finder app cache: Clearing cached data will force your app to retrieve the latest data directly from Eutelsat satellite finder servers.
    1. On Android, goto Settings » Apps » Select "Eutelsat satellite finder" » click Storage » click "Clear Cache".
  4. Check Eutelsat satellite finder app permissions. If any of these permissions required to use your device's features are disenabled, Eutelsat satellite finder might not work.
  5. Uninstall and reinstall Eutelsat satellite finder. If nothing else has worked, completely uninstall Eutelsat satellite finder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eutelsat satellite finder not working


2. Fix Eutelsat satellite finder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eutelsat satellite finder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eutelsat satellite finder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eutelsat satellite finder may not be able to connect to the Internet when running in the background.

Reported Issues