Contact Khatabook Credit Account Book Customer Service

Why should I report an Issue with Khatabook Credit Account Book?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Khatabook Business Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Note: We use Send SMS permission to send these automated transaction messages directly from the merchant's phone number. •Multiple Payment options for payment recollection: Customers can use any of our easy payment mode options- UPI, Debit cards, Credit cards, and digital wallets- to pay the amount back to the merchants. •Automatic Khata updation: The Khata book ledger is automatically updated once the customer makes a payment back to the merchants. •Khatabook Coins: Merchants can also purchase Khatabook Coins on the app via multiple payment modes.

2. Simplify business payment transactions (credit/debit) with Khatabook. 100% Free, Safe, and Secure for all types of businesses.

3. How can you use Khatabook to facilitate & track payment transactions with your customers? • Khatabook QR: Khatabook QR can be used in your shop to collect payments from customers.

4. Example: For Loan amount = INR 10,000, 💵 Tenure = 3 months and Interest rate = 24% per year, the interest portion will be INR 600 (10,000*3/12*24%). 💵The repayment amount including interest will be INR 10,600 which translates into EDI of INR 118 💵Processing fees is 1% (inclusive of GST).

5. You can view the report of all payment transactions on the app. •Khatabook Payment Links: Send payment links seamlessly to your customers and remind them to pay-back their dues.

6. Khatabook Coins can be used to unlock automated IVR calls and bulk messages as instant payment reminders.

7. Khatabook provides business loans through a completely digital process at low interest rates without any security or guarantee through our NBFC partners.

8. Khatabook employs best-in-class encryption, secure servers, strict access controls, and adheres to compliance standards.

9. With due diligence, Khatabook collects the consent of the user who wishes to apply for a loan.

10. Khatabook app is trusted by crores of Indians to grow their vyapar in simple and smart ways.

11. The loans can be repaid in daily installments (EDI) with loan tenure ranging from 3 months (minimum) to 24 months (maximum).

1. What is the purpose of it ? Why we must have to enable sms and location permission?Recent update is asking for location and sms permissions.

2. But after recent update it is compulsorily asking for location and sms permission and app won't open without the same.

3. And after the recent update the app is asking for compulsory SMS permission and Location Permission.

4. Even if I have to delete the app.Everything is ok, but I don't know why they need compulsory location permission for the app.

5. An app like khatabook doesn't need location permission to work properly.

6. But after the last update, you have to compulsorily turn on SMS and location permission.

7. In the beginning this was just for laptop, but now shows error in phone also.No option to delete an account, I have added my account number in the app and I'm struggling to remove it as there's no option to do it.

8. There was some network problem so I was offline , I tried to delete some of my customers but its not working and showing pop meesage that you are offline .

9. Don't know why! Tried few competitors and found that it is only Khatabook asking for these permissions under the pretext of "serving better".

10. Why the hell you need SMS permission? I am not comfortable in providing the SMS permission.

11. Can you please add customer/supplier wise interest calculation option, where we can set interest terms and base on that terms set show interest payment/receivable.

1. Fix Khatabook Credit Account Book Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Khatabook Credit Account Book: Restarting the app will resolve most errors.
2. Update the Khatabook Credit Account Book App. Here is how:
   1. On Android goto PlayStore » Search for "Khatabook Credit Account Book" » Open Khatabook Credit Account Book » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Khatabook Credit Account Book » click "UPDATE".
3. Clear Khatabook Credit Account Book app cache: Clearing cached data will force your app to retrieve the latest data directly from Khatabook Credit Account Book servers.
   1. On Android, goto Settings » Apps » Select "Khatabook Credit Account Book" » click Storage » click "Clear Cache".
4. Check Khatabook Credit Account Book app permissions. If any of these permissions required to use your device's features are disenabled, Khatabook Credit Account Book might not work.
5. Uninstall and reinstall Khatabook Credit Account Book. If nothing else has worked, completely uninstall Khatabook Credit Account Book then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Khatabook Credit Account Book not working

2. Fix Khatabook Credit Account Book Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Khatabook Credit Account Book be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Khatabook Credit Account Book not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Khatabook Credit Account Book may not be able to connect to the Internet when running in the background.